Inside Sales-Waterworks - Lufkin, TX

COBURN SUPPLY COMPANY INC • Lufkin, TX

6d • Onsite

About The Position

The Waterworks Inside Sales position is responsible for increasing sales and profit by efficiently and courteously assisting customers with selecting and purchasing products, while assisting the outside sales team in meeting customer expectations. The role requires interaction with general contractors, architects, and engineers.

The position requires a high school diploma or equivalent and at least three years of experience in the listed areas. The employee must have computer and math skills and must pass the company-required drug screen and physical. Work is performed in an office environment and requires professional communication in person and via phone, fax, and computer. A consistent presence at work is required. Forklift operation requires being at least 18 years old and successfully completing Coburn’s Forklift Operator Certification.

Requirements

• High school diploma or equivalent.
• A minimum of three years of experience in reading construction blueprints or plans, calculating takeoffs from contractor plans, customer service, sales, applicable industry experience, and progressive industry experience.
• Computer and math skills.
• Must pass the company-required drug screen and physical.
• Ability to lift, push, or pull up to 25 pounds.
• Considerable mental and visual concentration, coordinating manual dexterity with mental and visual attention.
• Ability to communicate professionally in person and via phone, fax, and computer in an office environment.
• Ability to understand vendor products and research information to respond to customer needs.
• Consistent presence at work is required.
• To operate a forklift, must be at least 18 years old and successfully complete Coburn’s Forklift Operator Certification.

Responsibilities

• Assist customers efficiently and courteously with selecting and purchasing products.
• Assist the outside sales team in meeting customer expectations.
• Provide exceptional customer service to maintain customer loyalty and support increased sales, profits, transactions, customer retention, and customer satisfaction.
• Maintain inventory properly and communicate inventory needs proactively to assist customers efficiently through the order process.
• Merchandise new products, maintain a clean and inviting counter, increase individual customer sales volumes, and retain customer loyalty.
• Develop and maintain product knowledge to increase credibility with customers and support sales and customer loyalty.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED