Inside Sales-Waterworks - Lufkin, TX

Coburn Supply Company • Lufkin, TX

5d

About The Position

The Waterworks Inside Sales position is responsible for increasing sales and profit by efficiently and courteously helping customers select and purchase products while supporting the outside sales team in meeting customer expectations. The role involves interacting with general contractors, architects, and engineers. Success is measured through customer service, material management, sales and profit growth, and continued knowledge development.

Requirements

• High school diploma or equivalent.
• At least 3 years of experience reading construction blueprints or plans, calculating takeoffs from contractor plans, customer service, sales, applicable industry experience, and progressive industry experience.
• Computer and math skills.
• Must pass the company-required drug screen and physical.
• Must be able to lift, push, or pull up to 25 lbs.
• Must be able to communicate professionally in person and via phone, fax, and computer in an office environment.
• Must be able to understand vendor products and research information to respond to customer needs.
• Consistent attendance is required.

Responsibilities

• Assist customers efficiently and courteously with selecting and purchasing products.
• Support the outside sales team in meeting customer expectations.
• Maintain customer loyalty through exceptional customer service.
• Assist customers with the order process through properly maintained inventory and proactive communication about inventory needs.
• Merchandise new products, maintain a clean and inviting counter, increase individual customer sales volumes, and retain customer loyalty.
• Develop and maintain product and industry knowledge to increase credibility with customers.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED