Inside Sales Support

American Iron and Metal • Montréal-Est, QC

18h

About The Position

As a business partner to the Buyer's Team, you will be responsible for supporting business development and customer relationships for scrap metal products. You will ensure that all preliminary and preparatory account management steps (scale ticket creation, load delivery, dispatch, and pricing) are properly and efficiently supported, so the Buyer has the best conditions for success and can optimize the business relationship.

Requirements

• 3+ years of experience in account management or customer relationship management.
• Proven experience in establishing and nurturing relationships.
• Outstanding communication skills, are well organized, team-oriented, and attentive to detail.
• Results-driven, solution-oriented professional who challenges the status quo.
• Tech savvy and have a strong level of Excel proficiency.

Nice To Haves

• A degree in business administration or a related field, which is considered an asset.

Responsibilities

• Supporting the buyer by automating the pricing calculation process (formula sheets, pricing calculations, and pricing agreement reviews), handling paperwork and commodity validation, and setting checklists to ensure standard operating procedures.
• Preparing reports and providing accurate information to support decision-making, resolve pricing and payment issues, and route requests to the appropriate stakeholders.
• Assisting in coordinating deliveries with suppliers and receiving material on site. Assisting dispatchers with delivering and collecting materials, equipment, and containers to ensure the customer receives the best service.
• Coordinating with administrative staff and the sales team to ensure the accurate and timely documentation of all purchase transactions.
• Creating and tracking purchase orders from the CRM.

Benefits

• Competitive wage
• Vacation
• Benefits
• RRSP matching program
• Annual AIM tuition scholarship program up to $8,500 per eligible dependents
• The tools and support needed to be successful in your career and professional development
• A dynamic & rewarding work environment that is also a lot of fun!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree