Inside Sales Support

House of Forgings & Ironwood Connection•Round Rock, TX

About The Position

House of Forging and Ironwood Connection, a distributor and fabricator of ornamental iron and wood stair parts, is seeking a Sales Support Coordinator to support its sales team and provide customer service. The role involves coordinating sales activities with a Sales Associate, preparing quotes and processing orders, maintaining sales materials and reports, and providing customers with product information and after-sales support. The job description is a general outline of expected day-to-day duties and may not cover all responsibilities assigned by management.

Requirements

  • Previous experience in sales or a sales support function.
  • Ability to multitask and stay organized.
  • Strong communication and interpersonal skills to collaborate effectively with clients and team members.

Nice To Haves

  • Familiarity with parts distribution or construction materials.

Responsibilities

  • Manage and coordinate sales activities alongside the Sales Associate.
  • Plan sales and coordinate value-added services.
  • Create and review sales reports.
  • Manage and update sales presentation materials, including brochures, sales decks, and posters.
  • Offer after-sales support to customers and clients.
  • Prepare quotes for potential customers and process order requests.
  • Keep customers updated with relevant product information.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Vision insurance
  • 401(k) retirement plan with match
  • Paid time off
  • Specified holiday pay
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