Inside Sales

PACE Supply•Oakland, CA

14h•$25 - $48•Onsite

About The Position

PACE Supply is seeking an Inside Sales Specialist for its Oakland, California branch. The role works closely with the Outside Sales team and branch leadership to expand plumbing product sales, build customer relationships, and support the branch’s growth. The position combines customer service, sales, account management, order coordination, and administrative responsibilities in a fast-paced, team-oriented environment. PACE Supply describes the opportunity as part of a branch launch, with career growth opportunities as the branch expands. The role includes collaborating with sales and branch leadership to understand customer needs and recommend products and solutions; preparing quotes and submittals; coordinating order fulfillment and delivery with the warehouse; handling sales inquiries and customer concerns; maintaining transaction records; managing accounts and identifying ways to improve customer satisfaction and retention; processing purchases and transfers; providing counter sales support; and helping train employees on plumbing products and standard operating procedures. The role is based at the branch and is not remote. Successful candidates must complete a background check, physical examination, and drug test. The work environment includes frequent standing, walking, reaching, and communication, as well as periods of standing or sitting at a desk and working on a computer. Employees may be exposed to moving mechanical parts and outdoor weather; occasional exposure to high or precarious places and vibration is also noted. Noise is usually moderate.

Requirements

High school diploma or equivalent credential.
Prior experience in sales or customer service, including negotiation ability and an understanding of marketing skills.
Knowledge of customer relationship management tools.
Ability to meet and exceed goals and targets in a fast-paced, results-driven environment.
Excellent negotiation skills.
Ability to multitask and prioritize in a fast-paced environment.
Detail-oriented and organized, with strong time-management skills.
Ability to work as part of a team and independently when needed.
Proficiency with Microsoft Office, including Word, Excel, and Outlook.
Willingness to learn and adapt to changing customer needs and industry dynamics.
Competitive sales skills and a desire to contribute to a successful team or organization.

Nice To Haves

An associate degree from a two-year college or university and four or more years of related experience and/or training, or an equivalent combination of education and experience.
Two years of plumbing sales experience.

Responsibilities

Work with sales and branch leadership to understand customer requirements and recommend suitable products and solutions.
Prepare and submit accurate quotations and submittals promptly, providing personalized customer service.
Coordinate with the warehouse team to support order fulfillment and timely deliveries.
Respond to sales inquiries and resolve customer questions or concerns professionally and promptly.
Maintain accurate sales transaction records and complete related administrative duties.
Manage customer accounts, foster client relationships, and identify opportunities to improve satisfaction and retention.
Collaborate with sales and branch leadership to increase plumbing product sales and provide customer quotes.
Process purchases and transfers as needed and communicate with the purchaser.
Contribute to the sales team and provide counter sales support.
Help integrate and train existing employees on plumbing products and standard operating procedures.