Inside Sales Specialist (m/f/d)

Wabtec

About The Position

The Inside Sales Specialist will develop and grow an assigned customer portfolio in Germany, building strong customer relationships and driving sales opportunities in close collaboration with Field Sales teams. Reporting to the Head of Inside Sales, EMEA, the role manages the complete sales cycle, identifies new business opportunities, and supports customers with tailored technical solutions. The position combines technical expertise with commercial awareness to contribute to business growth, customer satisfaction, and long-term success in the German market and wider EMEA region. The role is part of the EMEA Sales organization and works closely with the Head of Inside Sales, EMEA, Field Sales, Technical Service, Marketing, and Customer Support teams. It also involves daily customer engagement and occasional travel within Europe for team meetings and business activities. Legal authorization to work in the European Union is required; employment visa sponsorship is not available.

Requirements

Solid technical background in Non-Destructive Testing (NDT), with strong knowledge of technologies such as UT and ET and their practical applications.
Three to five years of experience in an industrial B2B environment, such as inspection, technical service, training, sales, or aftersales.
Ability to identify customer needs and translate technical requirements into business opportunities.
Experience using CRM systems, such as Salesforce, and digital sales tools.
Proficiency in Microsoft Office 365.
Fluent German and English language skills.
Strong communication, customer relationship, and stakeholder management skills.
Legal authorization to work in the European Union; employment visa sponsorship is not available.

Nice To Haves

NDT Level 1+ certification or equivalent technical expertise.
Knowledge of Industrial Visual Endoscopy (RVI).
Additional language skills.

Responsibilities

Manage the complete sales cycle for an assigned customer portfolio, from initial contact through order confirmation.
Drive business growth through cross-selling, upselling, and proactive customer engagement.
Identify and develop new business opportunities through market research, prospecting, and targeted sales campaigns.
Promote and sell Technical Service Solutions tailored to customer needs and installed equipment.
Qualify inbound leads and ensure effective customer segmentation and opportunity management.
Maintain an accurate sales pipeline and customer records in the CRM system.
Deliver virtual customer presentations, demonstrations, and solution-focused discussions.
Develop approaches to solve customer challenges and create value-added solutions.
Expand technical and commercial expertise through training and collaboration with Field Sales teams.
Participate in occasional travel within Europe for team meetings and business activities.