Inside Sales Representative

Earthborne • Warrington, PA

19d • Onsite

About The Position

Earthborne Trucks and Equipment is hiring an Inside Sales Representative to respond to customer inquiries and guide opportunities through the sales process. The role supports customers contacting the company by phone, email, web form, social media, or in person, and works closely with outside sales to provide a seamless experience from initial contact through delivery. The representative qualifies customer needs, recommends equipment and attachments, generates quotes, processes orders, and follows up to close sales. The position is based on-site in Warrington, Pennsylvania, and is full-time.

The role also includes outbound prospecting, showroom support, maintaining accurate online inventory listings, reputation management, and disciplined use of the CRM. The representative develops product knowledge, maintains vendor relationships, coordinates with service and parts departments, and participates in coaching and continuous improvement activities. The company describes itself as a family-owned business serving the region for 50 years, with equipment sales, service, towing, and hauling operations.

Requirements

• High school diploma or equivalent.
• At least 2 years of sales experience, preferably in equipment, machinery, automotive, or a similar industry.
• Proven track record of meeting or exceeding sales goals.
• Strong communication skills and a professional phone presence.
• Comfort using CRM systems and digital selling tools, including LinkedIn and Facebook.
• Proficiency in Microsoft Office and Google Workspace (GSuite).
• Ability to understand and explain technical equipment features and benefits.
• Ability to work in a fast-paced environment and manage multiple tasks.

Nice To Haves

• Associate’s or Bachelor’s degree.
• Experience handling inbound leads, outbound prospecting, or equipment financing conversations.
• Experience in equipment, machinery, automotive, or a similar industry.

Responsibilities

• Respond promptly to every inbound inquiry by phone, email, web, social media, or in person, and follow up on every lead.
• Research potential customers and conduct outbound prospecting by phone, email, and social media.
• Qualify customer needs, recommend equipment or attachments, handle objections, explain financing and payment options, and communicate the company’s value.
• Meet or exceed sales targets and contribute to individual and team goals.
• Generate quotes, process orders, and follow up to close sales.
• Pass qualified leads to outside sales, set appointments, support product demonstrations, and assist with order fulfillment.
• Collaborate with marketing on promotions, events, and customer outreach.
• Greet showroom visitors, qualify their needs, provide product information, and close sales or connect customers with the appropriate team member.
• Keep online equipment listings accurate, current, and appealing; track inventory availability and coordinate with service and parts departments as needed.
• Request reviews from satisfied customers, respond to online reviews, and address customer concerns professionally and promptly.
• Record customer interactions, quotes, and follow-ups in the CRM and maintain organized call lists.
• Develop knowledge of the equipment and attachment lineup and maintain vendor relationships to stay current on industry trends and product availability.
• Participate in call reviews, coaching, and best-practice meetings, and continually refine sales techniques.

Benefits

• Base salary of $50,000 plus commission, with total compensation potential of $80,000–$91,000.
• Incentive programs that reward top performers.
• Paid health insurance.
• 401K.
• Paid time off.
• Paid training, including a structured inside sales training program and ongoing one-on-one coaching.
• Fantastic culture and work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED