Inside Sales Representative (western region)

All Weather Insulated Panels•any, TX, TX

About The Position

The Inside Sales Representative is a primary source of sales service for All Weather Insulated Panels territory managers, contractors, installers, architects, engineers, and general contractors. The role aims to increase sales effectiveness, strengthen customer relationships, and expand market penetration in the insulated metal panel market. The representative works across sales, customer service, technical, drafting, production, shipping, and management teams, providing customer support and coordinating sales and order activities.

Requirements

Excellent verbal and written communication skills.
Strong commitment to safety in all job aspects.
Technical associate degree or bachelor's degree in business, project management, construction, or an engineering-related field, or equivalent experience in these areas of the business.
Training and presentation experience, with comfort in both one-on-one and large-group settings.
Ability to interpret architectural plans and specifications when developing scopes and pricing proposals.
Strong math background, technical aptitude, experience using computer applications, and ability to identify, define, and execute sales strategies.
Ability to work in a team-oriented environment.
Valid driver's license and proof of insurance, maintained while employed.
Knowledge of Microsoft Office programs, including Outlook, Excel, Word, and PowerPoint.
Motivated, competitive, and positive, with a customer-first attitude.
Ability to interact effectively with employees and other individuals.
Ability to function effectively under moderate to high stress in a demanding, dynamic environment.
Ability to wear prescribed personal protective equipment and appropriate clothing.
Ability to lift up to 50 pounds.
Fluent English reading, writing, speaking, and communication skills.
Ability to sit and stand for extended periods and walk, bend, climb, crouch, lean, reach, and perform other movements as needed.
Ability to use a computer, monitor, keyboard, mouse, and commonly used equipment and software.
Finger dexterity and visual acuity, with ability to discern sounds, color, and texture.

Responsibilities

Apply a customer-first attitude in all aspects of employment.
Develop long-term relationships with current and prospective customers.
Support territory managers when they are unavailable and provide backup support to territory managers, technical staff, customer service, and management.
Build and maintain knowledge of cold storage and commercial industrial insulated metal panel applications, products, details, and shop drawings to support project sales and order intake.
Manage multiple projects, takeoffs, phone and email correspondence, and project scheduling as needed.
Work with sales, customer service, technical, drafting, production, shipping, and management teams to support company goals.
Follow standard policies and procedures to maintain quality results.
Quote and enter make-up and small-parts customer orders into SAP, track ship dates, and communicate directly with customers.
Assist territory managers with cut-list quotes and SOT preparation.
Process sample and literature requests for territory managers and customers.
Work with project managers and territory managers on warranty claims, enter replacement material orders, and communicate order status.
Coordinate installation training requests with territory managers, customers, and Field Services.
Coordinate WTW requests between customers and Field Services.
Support and follow up on customer submission of Project Information Forms as required.
Coordinate with project managers and serve as an additional customer contact for production and shipping dates.
Initiate, lead, and uphold safety practices and housekeeping standards.