Inside Sales Representative

GT&E LLC • Harmony, PA

5d

About The Position

The Inside Sales Representative delivers customer and sales support by coordinating equipment, information, and resources. Through proactive communication, operational coordination, and administrative support, the role helps provide a seamless customer experience while contributing to sales growth, asset utilization, and branch performance. The position serves customers and prospects, supports rental operations and sales representatives, coordinates equipment logistics and demonstrations, and facilitates communication among sales, operations, inventory, and administrative teams. It also supports used-equipment marketing and sales, management priorities, customer satisfaction, and revenue growth.

Requirements

• Associate's degree in Business, Sales, Operations, or a related field, or an equivalent combination of education and experience.
• At least 2 years of experience in sales support, customer service, equipment distribution, rental operations, or a related environment.
• Experience coordinating activities across multiple departments and locations.
• Strong analytical, communication, and relationship-management skills.
• Ability to maintain accuracy, professionalism, and customer focus while managing competing priorities.

Responsibilities

• Serve as a primary point of contact for customers and prospects, facilitate inquiries, direct opportunities to appropriate sales resources, and support lead generation.
• Provide cross-functional coverage for rental operations and help ensure continuity of service during high demand, staffing shortages, or operational disruptions.
• Coordinate equipment availability and logistics across branches and company locations to optimize asset utilization and meet customer requirements.
• Plan and execute equipment demonstrations in compliance with company requirements and with a positive customer experience.
• Partner with Sales Representatives on quote preparation, equipment information management, customer communications, and sales opportunity coordination.
• Coordinate with operational teams to ensure accurate receipt and processing of equipment inventory, including timely documentation and information flow.
• Liaise among sales, operations, inventory, and administrative teams to promote communication, collaboration, and issue resolution.
• Provide administrative and operational support to management and sales teams, assisting with priority initiatives and workload balancing as business needs require.
• Support the marketing and sale of used equipment through inventory promotion, customer outreach, and management of digital marketplace listings.
• Contribute to customer satisfaction and revenue growth through responsive service, efficient internal coordination, and timely execution of sales-related activities.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree