Inside Sales Representative - California

Jetty Extracts•Oakland, CA

13d•$75,000 - $80,000

About The Position

The Inside Sales Representative is a cross-functional role bridging internal sales operations and external retail partnerships. The role equips sales representatives with the tools, data, and systems they need while providing dispensary clients with a smooth, consistent, and value-driven experience from onboarding through reorders. The position supports order management, sales enablement, client communication, reporting, and market intelligence for Jetty Extracts’ California business.

Requirements

1–3 years of experience in cannabis sales support, customer success, or operations.
Strong knowledge of the California cannabis market.
Excellent communication and organizational skills.
Proficiency with Google Suite, Excel, data analysis platforms, and CRM systems.
Experience with digital menus and data platforms.

Nice To Haves

Experience with Headset or BDSA.
Background in financial or commission tracking.
Technical skills for dashboards and automation.

Responsibilities

Manage order entry and accuracy, coordinating with sales representatives and retail partners on fulfillment and delivery issues.
Submit and track retailer credits and adjustments, and reconcile promotional credits.
Help resolve mispacks, returns, out-of-stock items, manifest discrepancies, and other order-related issues.
Coordinate product launches, trainings, and compliance refreshers with internal teams and key retailers.
Manage and update sales tools, including Outfield CRM and Google Workspace.
Administer and troubleshoot sales platforms, including Nabis CA.
Serve as a liaison between sales, distribution partners such as Nabis, and retail partners.
Communicate with accounts and sales representatives to confirm and resolve order details.
Assist with account onboarding and provide product education and support.
Support dispensary engagement activities, including vendor days and trainings.
Review retail partner and competitor online menus to assess opportunities and flag or correct inconsistencies in pricing or presentation.
Build reports on product placements, reorder cycles, and sales goals.
Analyze order frequency to identify at-risk accounts.
Support post-promotion ROI analysis and archive historical data.
Use internal and third-party data to identify product trends and market gaps.
Maintain a retail target pipeline and provide insights for field sales.
Share competitive and product-positioning reports.
Identify and prospect new retail accounts through outbound calls, emails, and other outreach, while maintaining an active pipeline of prospective accounts.