Inside Sales Representative

LoadUp • Alpharetta, GA

20d • Onsite

About The Position

LoadUp is seeking an Inside Sales Representative to join its Sales team onsite in Alpharetta, Georgia. The role converts inbound interest into confirmed bookings and serves as a first point of contact for many customers. The representative helps customers identify the right service, builds trust, solves problems, and closes sales from first contact through confirmed booking. AI agents and automation tools handle routine tasks, allowing the representative to focus on customer conversations and sales across a fast-moving funnel.

The position involves engaging with customers across phone, chat, text, and email; managing and nurturing leads; maintaining accurate CRM and sales data; and providing frontline feedback on scripts, workflows, and tools. It is a full-time, onsite role, with a set shift based on business needs that may include early morning, mid-day, evening, and weekend hours. Candidates must be located in the North Atlanta area and able to commute to the Alpharetta office.

Requirements

• High school diploma or GED.
• Excellent verbal and written communication skills, with the ability to build rapport quickly.
• Competitive, goal-driven mindset and motivation to meet and exceed sales targets.
• Resilience and a positive attitude, including the ability to stay motivated after hearing no.
• Curiosity and eagerness to work with AI tools and new technology and find smarter ways to work.
• Strong attention to detail, including accurate data entry and thorough follow-up.
• Ability to manage multiple conversations and priorities in a fast-paced, high-volume, target-driven environment.
• Comfort working on a computer and phone for prolonged periods while handling customer conversations across multiple channels in real time.
• Coachable, team-first approach and ability to thrive in a feedback-rich culture.
• Flexibility to work a set shift based on business needs, potentially including early morning, mid-day, evening, and weekend hours.
• Located in the North Atlanta area and able to commute to the Alpharetta office.

Nice To Haves

• College coursework.
• Experience in sales, customer service, or a call center environment.
• Experience using a CRM or AI-assisted sales tools.

Responsibilities

• Respond quickly and professionally to inbound leads by phone, chat, text, and email.
• Develop a thorough understanding of LoadUp's services and upfront pricing to guide customers to appropriate options.
• Support customers throughout the sales process, from initial conversation to final scheduling, and set clear expectations.
• Address customer objections with confidence and empathy.
• Deliver friendly, honest, and helpful service consistent with LoadUp's brand values.
• Partner with AI agents and automation tools to manage lead flow, prioritize follow-ups, and focus on high-value customer conversations.
• Nurture and re-engage leads through consistent, creative follow-up to convert interest into bookings.
• Maintain accurate, up-to-date CRM and sales data across sales and operations systems.
• Provide frontline feedback on scripts, workflows, and tools to improve the sales process.
• Perform additional duties as required in a fast-paced, evolving environment.

Benefits

• Competitive compensation.
• Health and wellness coverage.
• Generous paid time off.
• 401(k) with a 5% company match.
• Monthly lifestyle stipends.
• Employee recognition programs.
• Referral bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED