Inside Sales Representative
About The Position
The Inside Sales Representative manages inbound sales opportunities and provides customer support using Salesforce and Radwell sales systems. The role responds to customer inquiries, manages leads primarily generated through inbound calls, and converts opportunities into orders. It is suited to motivated sales professionals who work well in a fast-paced environment and are driven by performance-based earnings. The position is full-time, hourly plus commission, and on-site at 1 Millennium Drive, Willingboro, NJ 08046. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Base pay is $20.00 per hour ($41,600 annually), with commission eligibility from the first day. On-target earnings are listed as $60,000–$80,000 in year one and $80,000–$100,000 in year two; actual earnings depend on individual performance, productivity, and sales volume.
Requirements
- Strong understanding of the sales cycle and ability to navigate a consultative sales process.
- Ability to learn and work efficiently in Radwell sales systems.
- Strong computer proficiency.
- Proficiency using email, internet tools, and Microsoft Office.
- Ability to multitask in a fast-paced environment.
- Strong attention to detail.
- Effective problem-solving abilities.
- Strong communication skills.
- Demonstrated ability to sell and influence purchasing decisions.
Nice To Haves
- Previous sales or customer service experience preferred.
- College degree in business or a related field is a plus.
Responsibilities
- Respond to inbound customer inquiries via phone, email, and other communication channels.
- Manage sales opportunities across all product lines and convert leads into billable sales.
- Source products from manufacturers not currently supplied by Radwell.
- Negotiate purchase pricing with new or non-standard manufacturers.
- Check inventory availability and fulfill orders from stock when possible.
- Communicate with customers in a timely, professional, and efficient manner.
- Maintain high customer satisfaction as measured by surveys and feedback.
- Enter quotes and sales orders accurately into sales order processing systems.
- Confirm orders with customers and perform follow-up and order cleanup as needed.
- Meet or exceed daily expectations for quotes and sales activity.
- Build new customer accounts and maintain accurate customer records.
- Collaborate with internal departments to meet customer commitments.
- Perform product and price maintenance in PriceTool and other systems.
- Build new part numbers and maintain product sourcing databases.
- Assist with system cleanup and database maintenance.
- Proactively develop new business through outbound customer calls.
- Perform other duties, tasks, or work as assigned.
Benefits
- Medical, dental, and vision coverage starting on the first day of employment.
- 15 PTO days.
- Paid company holidays.
- Company-paid short-term and long-term disability.
- Company-paid life insurance.
- 401(k) with company matching.
- Free on-site gym.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
