Inside Sales Representative

Van Meter • Saint Cloud, MN

7d • $22 - $28

About The Position

The Inside Sales Representative supports Van Meter’s purpose of creating lasting value by servicing customer needs and selling products and services to business, construction, contractor, and original equipment manufacturer customers by telephone and in the office. The representative works closely with account managers and the sales support team to develop and deliver customer service that promotes and supports the company’s products, culture, 5 P’s, and purpose.

The role involves managing inbound and outbound sales communications, helping customers select products and determine applications, preparing quotes and sales orders, and providing accurate stock and delivery information. It also includes supporting purchasing and order delivery, resolving customer problems, maintaining customer relationships and account information, reviewing transaction reports, and providing sales data for customer database entry.

Requirements

• Minimum two-year degree or equivalent experience.
• Previous customer service experience.
• Microsoft Excel skills.
• Excellent communication and interpersonal skills by phone, email, and in person.
• Proven negotiation skills.
• Excellent customer orientation.
• Ability to negotiate effectively and build strong relationships with customers, vendors, and suppliers.
• Drive for continuous improvement.
• Strong troubleshooting and problem-solving skills.
• Self-motivation.
• Ability to multitask and manage multiple priorities with strict deadlines.
• Ability to analyze, identify, and follow up to resolve discrepancies.
• Detail-oriented approach.
• Strong work ethic and positive attitude.

Nice To Haves

• Knowledge of Eclipse.
• Knowledge and experience with Allen Bradley/Rockwell Automation parts and distribution.

Responsibilities

• Service construction, contractor, and/or original equipment manufacturer customers by providing project or product and service information.
• Manage inbound and outbound sales communications internally and externally.
• Assist customers with product selection and application.
• Emphasize product features, quote prices and credit terms, and prepare sales orders for orders obtained.
• Provide customers with accurate stock and delivery information.
• Provide feedback on adequate stock levels.
• Establish, build, and maintain excellent customer relationships.
• Review and analyze reports of business transactions.
• Provide sales data for new and existing customers for database entry.
• Work closely with Outside Sales to keep account activities and literature up to date.
• Oversee product sales, including purchasing from vendors, resolving customer problems, and ensuring order delivery.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree