Inside Sales Representative (7473)

ABC Supply Interiors, formerly L&W Supply • Wadsworth, OH

19d

About The Position

ABC Supply Interiors is a specialty distributor of drywall, ceiling tiles, steel framing, and other building materials for commercial and residential contractors. The Inside Sales Representative assists customers in selecting and purchasing materials for building projects, providing customer service and building-material expertise from initial contact through completion of the sale.

Requirements

• Excellent communication and interpersonal skills.
• Solid time-management and prioritization skills.
• Basic computer skills.
• Positive attitude and ability to work as a team player.
• Detail-oriented and service-oriented.

Nice To Haves

• One to two years of experience with interior building products is preferred.

Responsibilities

• Help customers develop solutions using ABC Supply Interiors products and services.
• Explain product and service features and benefits.
• Build rapport with new customers and maintain relationships with long-term customers.
• Solicit customer feedback about products and services.
• Coordinate delivery requests to support efficiency and customer satisfaction.
• Assist with developing the branch sales plan and strategy.
• Assist with designing and executing the merchandising strategy.
• Determine customer needs, recommend appropriate products and solutions, and upsell additional products and supplies for each job.
• Answer incoming phone calls and emails and assist customers in a timely manner.
• Accept payments and apply them to the appropriate customer account.
• Coordinate customer product pickups with the warehouse.
• Reorder products to keep store and warehouse shelves stocked.
• Address and resolve service concerns.

Benefits

• Health, dental, and vision coverage, eligible after 60 days, with low out-of-pocket costs.
• 401(k) with a generous company match, eligible after 60 days and immediately vested.
• Employer-paid employee assistance program.
• Employer-paid short-term and long-term disability coverage.
• Employer-paid life insurance.
• Flexible spending account.
• Paid vacation.
• Paid sick days.
• Paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed