Inside Sales Representative

Avnet • Cherry Hill, NJ

21d • Hybrid

About The Position

The Inside Sales Representative combines inside sales and customer service with technical and systems knowledge to sell products, services, and solutions to new and existing customers through inbound and outbound communications, including telephone, email, fax, and portals. The role develops and manages trusted customer relationships, promotes company offerings, identifies sales opportunities, and supports market share, sales, supplier margins, and company value. It consistently delivers revenue or profit in support of customer and account sales metrics.

The position applies working knowledge of the organization and its procedures to perform semi-routine work, recognizing when alternative solutions may be needed. Work is performed independently with minimal supervision, including prioritizing and managing time. Collaboration with other departments, customers, and teams may be required; decisions may affect the department, and errors can affect time, resources, or customer satisfaction.

The role requires thorough knowledge of solutions or assigned products within a specific brand. It involves identifying qualified customers for Avnet’s portfolio of smaller and less complex accounts. Occasional travel to customer sites or training, potentially including overnight travel, may be required.

Requirements

• Typically, a minimum of two years of related experience.
• High school diploma or equivalent.
• Thorough knowledge of solutions or assigned products in a specific brand.
• Ability to identify new qualified customers for Avnet’s portfolio of smaller and less complex accounts.
• Intermediate knowledge of systems such as SAP, ERP, and order management.
• Working knowledge of Excel, including problem solving, formulas, analysis, formatting, and data manipulation.
• Working knowledge of QuoteFX, SupplierWin, PowerPoint, and WebEx.

Responsibilities

• Deliver solutions or identify new opportunities to create a positive customer experience, using independent judgment and sales methodology.
• Initiate and respond to sales inquiries from prospective and existing customers to promote product offerings, services, and capabilities.
• Respond promptly and accurately to customer information requests.
• Monitor and follow up on sales activities from initial contact through order fulfillment to meet or exceed customer requirements.
• Maintain and expand sales with existing accounts through strong customer service and knowledge of customer needs, including market potential, pipeline projects, and critical start dates.
• Coordinate sales efforts and strategies with internal resources, including product, materials, field sales, and suppliers.
• Communicate current product information and provide accurate, detailed pricing, quotes, and input on products and final solutions.
• Coordinate customer requirements for inventory, delivery lead time, and unit prices.
• Perform other duties as assigned.

Benefits

• Generous paid time off
• 401(k) and pension plan
• Paid holidays
• Family support, including paid leave, surrogacy, and adoption
• Medical, dental, vision, and life insurance
• Long-term and short-term disability insurance
• Health savings account and flexible spending account
• Education assistance
• Employee development resources
• Employee wellness, leadership development, and mentorship programs
• Flexible working arrangements
• Opportunities to give back to the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED