Inside Sales Rep - Homecare

A First Name Basis • Plano, TX

2d • Onsite

About The Position

A First Name Basis (AFNB), a growing in-home care provider with more than 40 offices across four states, is seeking an onsite Inside Sales Representative in Plano, Texas. The role helps clients begin home care services by guiding them through the process and ensuring they receive appropriate support. The representative manages client onboarding from initial contact through the start of services, coordinating with local teams and maintaining accurate records.

Requirements

• High school diploma.
• At least 2 years of sales experience.
• Office and administrative support skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced, multitasking environment with competing priorities.

Nice To Haves

• Bachelor's degree.
• Homecare experience.

Responsibilities

• Determine the Medicaid coverage potential clients have and assist them through onboarding for home care services.
• Handle inbound calls and emails and make outbound calls to warm leads.
• Manage the client journey until services begin.
• Complete paperwork and maintain accurate records throughout client onboarding.
• Work with local teams to schedule in-home assessments and coordinate service starts.
• Make daily calls, maintain detailed notes, and efficiently progress leads through various stages.
• Ensure 11–15 clients start services each month.

Benefits

• Competitive pay.
• Medical, dental, and vision benefits.
• 401(k) with employer match.
• PTO.
• Sick time.
• Paid company holidays.
• Monthly performance bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED