Inside Sales Representative

ASGCO Manufacturing•Nazareth, PA

25d•Onsite

About The Position

ASGCO is seeking a motivated, detail-oriented Inside Sales/Customer Service Representative and Inventory Specialist to support customer relations and internal sales operations. The role manages customer accounts and quotes, inventory for key distribution product lines, purchase orders, shipments, and sales reporting. It also coordinates with Outside Sales, Engineering, and Manufacturing to help ensure customer satisfaction. The position is in-office in Nazareth, Pennsylvania, Monday through Friday, 8 a.m. to 5 p.m., with a one-hour lunch. There are no hybrid or work-from-home opportunities for the regular schedule, though nights and weekends are covered on an on-call rotation and may be worked from home. Overtime may be required as needed. Employees may also perform other related duties to meet ASGCO’s ongoing needs.

Requirements

At least 2 years of customer service, purchasing, and/or inventory management experience.
Proficiency in Microsoft Office.
Excellent communication, organizational, and problem-solving skills.
Strong attention to detail and the ability to multitask and manage deadlines.
High integrity, reliability, and professionalism.
Must be a team player and take pride in work.

Nice To Haves

Experience with Salesforce, AS400, and other business systems.

Responsibilities

Manage customer accounts, quote products, and follow up on quotes and callbacks in a timely manner.
Manage inventory of key distribution product lines.
Process purchase orders and track shipments for stock and direct-ship orders in accordance with company policy.
Track quotes and shipments to ensure timely delivery.
Generate sales activity and account reports.
Coordinate between Outside Sales, Engineering, and Manufacturing to support customer satisfaction.
Follow company policies and safety procedures.
Perform additional tasks and special projects as needed.