Inside Sales Representative - Full Time
About The Position
Progressive Pumps is a distributor and repair center specializing in pump solutions for industrial and chemical applications. The Inside Sales Representative generates new business within assigned accounts and prospect accounts, communicates the value of the company’s repair services, and builds stronger repair-service relationships with customers. The role also processes customer orders and inquiries by quoting prices, providing delivery specifications and payment terms, and offering substitute products where applicable. The representative supports Outside Sales Representatives with sales support and customer service for specific customers. The position allocates approximately 50% of time to prospecting at named accounts to grow revenue and 50% to responding to direct repair-service inquiries and supporting the outside sales organization. It is fully in-person. Compensation is $60,000–$80,000 per year.
Requirements
- At least 3–5 years of sales experience in service sales of manufactured products, pumps, and valves.
- Demonstrated ability to convert prospects, close deals, and achieve sales quotas.
- Experience in opportunity qualification, pre-call planning, call control, account development, and time management.
- Experience qualifying opportunities involving multiple key decision-makers.
- Strong knowledge of sales principles, methods, practices, and techniques.
- Strong problem identification and objection resolution skills.
- Ability to build and maintain lasting customer relationships.
- Excellent listening skills.
- Self-motivated, high-energy, and enthusiastic.
- Ability to perform basic calculations and mathematical figures.
- Ability to work individually and as part of a team.
- Experience with customer relationship management software, specifically SugarCRM.
- Strong oral and written communication skills.
- Integrity, honesty, intellectual curiosity, value-creation acumen, results orientation, sound judgment, flexibility, and resourcefulness.
Nice To Haves
- BS/BA degree; equivalent experience may be accepted in place of education.
Responsibilities
- Establish new relationships and develop existing relationships with assigned accounts.
- Generate sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Engage, qualify, and guide clients through the Progressive Pumps selling process.
- Meet agreed-upon sales and activity targets for repair services.
- Develop and maintain a daily plan for engaging potential prospects.
- Route qualified product opportunities to outside sales executives for further development and closure.
- Answer phones, respond to clients, and track interactions using SugarCRM.
- Lead the quote process for identified service opportunities.
- Establish an effective schedule and work processes to manage responsibilities.
- Process customer orders and inquiries by quoting prices, providing delivery specifications and payment terms, and offering substitute products where applicable.
- Provide sales support and customer service for specific customers in coordination with Outside Sales Representatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
