Inside Sales Representative
About The Position
The Inside Sales Representative has direct contact with customers and vendors and ensures a high level of service as a representative of DNOW. The role coordinates with vendors and customers, providing technical expertise and logistical support while maintaining strong business relationships. The representative services drilling and/or production accounts, supports the sales team and business development efforts, and helps exceed sales goals, increase market share, and improve customer satisfaction. The position manages the order process from order creation through delivery paperwork, maintains organized records, creates work orders, processes invoices, and provides technical sales support and product consulting.
Requirements
- High school diploma or equivalent work experience.
- Positive, assertive, outgoing, service-oriented, and self-motivated attitude, with willingness to receive direction.
- Detail-oriented, organized, and analytical.
- Current, valid driver’s license and acceptable record at all times.
- Ability to physically lift up to 40 lbs.
- Oral and written communication skills for internal and external interactions.
- Ability to build relationships with customers and co-workers.
- Strong work ethic and integrity.
Nice To Haves
- Drilling and/or production knowledge.
- MS Office skills, including Excel and Word, and SAP knowledge.
- Experience in an inside sales or customer service role.
- Knowledge of relevant oil and gas products.
Responsibilities
- Service drilling and/or production accounts.
- Support the sales team in administrative tasks.
- Interact with customers and vendors to complete sales orders.
- Manage the entire order process, from order creation through delivery paperwork, and maintain organized records.
- Accurately create work orders and process invoices.
- Provide technical sales support and product consulting to customers.
- Support business development efforts to cultivate and grow the customer base.
- Support efforts to exceed sales goals, increase market share, and improve customer satisfaction.
- Perform other duties as assigned.
Benefits
- 401(k)/retirement savings
- Comprehensive benefits, including medical, dental, vision, life, and disability coverage
- Career growth opportunities
- Friendly work environment
- Paid vacation and holidays
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
