Inside Sales Representative

SRS Distribution • Bloomsburg, PA

3d • Onsite

About The Position

The Inside Sales Representative develops new leads, reconnects with lost customers, communicates with customers to understand their needs, and supports a smooth sales process. The role drives growth in the building materials industry through relationships with new and existing customers, proactive outbound sales, efficient order processing, and excellent, ethical customer service. It calls for an entrepreneurial, collaborative, solution-oriented approach and use of digital sales resources and CRM systems to improve customer interactions and revenue.

Requirements

• High school diploma.
• Demonstrated experience assisting customers with purchasing needs in person or by telephone.
• Proven experience or strong interest in generating new sales opportunities through proactive calls to potential customers.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, relationship management software, and internet navigation.
• Problem-solving ability.
• Strong customer service skills, with a focus on satisfaction and relationship-building.
• Detail orientation and strong organizational and time-management skills.
• Self-motivation, enthusiasm for the business, and an entrepreneurial spirit.
• Ability to work cohesively in a team environment.
• Authorization to work in the United States without sponsorship.
• Valid driver's license, satisfactory driving record, and reliable transportation.
• Successful completion of criminal and driving background checks and a pre-employment drug test.

Nice To Haves

• Experience in inside sales or a similar role.
• B2B sales experience.
• Knowledge of the company's products or industry.
• Experience using CRM systems for sales tracking and customer communication.
• English and Spanish proficiency.
• Ability to efficiently manage priorities, maintain records, and perform data-driven analyses.
• Experience representing an organization at trade shows and industry events.
• Commitment to professional growth and adapting to industry trends.
• Advanced proficiency in Microsoft Office Suite.
• A bachelor's degree in marketing, business administration, or a related field.

Responsibilities

• Identify and qualify new business leads and opportunities.
• Build relationships with internal and external customers to maximize sales opportunities.
• Support the outside sales team with customer account management and order processing.
• Prepare product demonstrations, presentations, and proposals for prospective clients.
• Track and report sales performance using the sales CRM.
• Make proactive outbound calls and manage at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify opportunities.
• Maintain accurate records of sales interactions, quotes, and transactions.
• Stay informed about product innovations, market trends, and competitor activity to support continuous improvement.
• Work with the Sales Enablement Team to drive revenue.
• Promote adoption of digital resources to improve efficiency and sales effectiveness.
• Attend trade shows, industry association events, and company-sponsored events as needed to support sales and customer relationships.

Benefits

• Competitive weekly or bi-weekly pay.
• Discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating time.
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Optional long-term disability and additional life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED