Inside Sales Representative

ASGCO Manufacturing, Inc.•Plainfield Township, PA

27d•Onsite

About The Position

ASGCO is seeking a motivated, detail-oriented Inside Sales/Customer Service Representative and Inventory Specialist to support customer relations and internal sales operations. ASGCO engineers, manufactures, and sells conveyor and screening components for mining, aggregate, cement, recycling, bulk shipping terminals, food processing, and other bulk material handling industries. The company focuses on providing products and services tailored to customers’ conveyor and screening applications. This role manages customer accounts and inventory, supports purchasing and order fulfillment, and coordinates with internal teams to help ensure customer satisfaction and timely delivery. The position is based in the office in Nazareth, Pennsylvania, Monday through Friday from 8 a.m. to 5 p.m., with a one-hour lunch. There is no hybrid or work-from-home option for the regular schedule. Nights and weekends are covered through an on-call rotation, which is worked from home; overtime may be required as needed. ASGCO offers a competitive base salary with commission potential and a benefits package that includes a 401(k) with company match, college tuition plans, and health care. The company describes opportunities for professional growth and an exciting work environment. Employees may also perform other related duties as needed to meet the ongoing needs of ASGCO Manufacturing Inc.

Requirements

At least 2 years of experience in customer service, purchasing, and/or inventory management.
Proficiency in Microsoft Office.
Excellent communication, organizational, and problem-solving skills.
Strong attention to detail and ability to multitask and manage deadlines.
High level of integrity, reliability, and professionalism.
Must be a team player and take pride in work.
Reliable, highly motivated, and qualified, with a good track record and willingness to invest time in a future with the company.

Nice To Haves

Experience with Salesforce, AS400, and other business systems.

Responsibilities

Manage customer accounts, quote products, and follow up on quotes and callbacks in a timely manner.
Manage inventory for key distribution product lines.
Process purchase orders and track shipments for stock and ship-direct orders according to company policy.
Track quotes and shipments to ensure timely delivery.
Generate sales activity and account reports.
Coordinate with Outside Sales, Engineering, and Manufacturing to help ensure customer satisfaction.
Follow company policies and safety procedures.
Perform additional tasks and special projects as needed.