Inside Sales Representative

Mitel • North Carolina (Remote), SC

14d • $66,600 - $83,200

About The Position

The Inside Sales Representative supports Mitel channel partners and helps drive revenue growth through proactive sales support, partner engagement, and business development. This role is a day-to-day resource for partners, helping them navigate Mitel tools, programs, products, resources, and processes while identifying ways to increase partner engagement and sales.

Requirements

• Bachelor's degree, or experience in lieu of education.
• At least 2 years of additional experience in inside sales, customer service, account management, or a related role.
• Strong interest in technology, telecommunications, and channel sales.
• Excellent communication and interpersonal skills, with the ability to build relationships.
• Analytical mindset and proficiency in Microsoft Excel, PowerPoint, and CRM tools.
• Self-motivation, eagerness to learn, and ability to work independently and in a team environment.
• Strong organizational skills and attention to detail.

Nice To Haves

• Salesforce experience.

Responsibilities

• Serve as a primary day-to-day point of contact for assigned channel partners and provide responsive, high-quality support.
• Develop working relationships with partners and serve as a trusted resource for their questions, needs, and business opportunities.
• Assist partners with product, pricing, quoting, ordering, program, and general sales-related questions.
• Coordinate with appropriate internal Mitel teams to help resolve partner issues.
• Communicate relevant Mitel programs, promotions, product updates, resources, and initiatives to partners.
• Analyze sales data and partner performance metrics to provide insights and recommendations.
• Collaborate with marketing teams to develop partner enablement materials, promotional campaigns, and sales resources.
• Reach out proactively to partners to identify opportunities, follow up on leads, and encourage sales activity.
• Support partners throughout the sales process, from initial opportunity identification through close.
• Help partners identify Mitel solutions that meet customer requirements.
• Monitor partner activity and identify opportunities for increased revenue, product adoption, or expansion.
• Work with internal teams to improve channel partner satisfaction and streamline processes.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Matching 401(k) plan
• Paid holidays, vacation, and sick time
• Employee Assistance Program
• Reward and Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level