Inside Sales Representative
About The Position
QXO is a leading distributor and installer of building products serving an $800 billion market. Its mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. The company is targeting $50 billion in annual revenue within the decade through acquisitions and organic growth. The Inside Sales Representative provides exceptional customer service and supports sales growth through product knowledge, quotations, order management, and customer relationship development. As a primary point of contact for contractors, builders, homeowners, and commercial customers, this role assists with product selection, pricing, order processing, and project support. The representative works closely with Outside Sales, Operations, Purchasing, Warehouse, and Delivery teams to complete customer orders accurately and efficiently and deliver an outstanding customer experience.
Requirements
- Ability to effectively communicate and follow up with customers, vendors, team members, and management.
- Eagerness and ability to learn and retain large amounts of product information.
Nice To Haves
- Spanish bilingual proficiency.
Responsibilities
- Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
- Plan and implement telemarketing and prospecting objectives.
- Coordinate delivery and pickup of orders with operations teams.
- Provide support to the Outside Sales team.
- Adhere to pricing guidelines and policies of customer financial services.
Benefits
- 401(k) with employer match.
- Medical, dental, and vision insurance.
- PTO, company holidays, and parental leave.
- Paid training and certifications.
- Legal assistance and identity protection.
- Pet insurance.
- Employee assistance program (EAP).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
