Inside Sales Representative

Hamilton Medical, Inc.•Reno, NV

14d

About The Position

The Inside Sales Representative drives revenue growth, strengthens customer relationships, and delivers customer experiences by expanding consumables and service contract sales, identifying business opportunities, managing customer inquiries, preparing quotations, and following up on leads. The role supports regional sales leadership and field sales teams with sales initiatives, forecasting, sales performance analysis, and increasing product utilization among existing customers. The representative manages sales opportunities across the existing Hamilton Medical customer base, promotes service contracts, follows up after product installations, and identifies opportunities involving software releases and upgrades. The role also develops sales analytics and reports, manages CRM data and quotations, supports hosted business systems such as CRM, Configure, Price, Quote (CPQ), and Power BI, and coordinates shipments of product samples. The position requires strong customer service, communication, analytical, organizational, and critical-thinking skills in a fast-paced environment. Hamilton Medical describes its work environment as professional and collaborative, with opportunities to contribute to medical technology solutions and pursue professional development and career growth. The company states a commitment to sustainability and continuous improvement and is an equal opportunity employer with a drug-free workplace.

Requirements

Experience collaborating with and supporting field sales teams in areas such as contracting, sales forecasting, and order processing.
Strong analytical skills and exceptional diligence.
Proficiency in Microsoft Office applications, particularly Excel and Access, including developing and maintaining spreadsheets and databases.
Strong computer skills, including proficiency with internet-based research and business applications.
Excellent telephone, written, and verbal communication skills.
Strong interpersonal skills and ability to build and maintain effective customer relationships.
Self-motivated and proactive, with the ability to work independently with minimal supervision.
Strong organizational, time-management, and problem-solving skills.
Ability to lift up to 50 pounds occasionally, particularly when setting up or dismantling equipment for trade shows or other events.
Previous sales experience, preferably in medical equipment, medical distribution, manufacturing, or B2B sales.

Nice To Haves

Inside sales experience in a manufacturing environment is strongly preferred.
A college degree is recommended.

Responsibilities

Drive incremental consumables revenue across existing Hamilton Medical accounts by identifying growth opportunities, expanding product-line penetration, and managing sales opportunities through execution.
Promote adoption and expansion of service contracts among existing customers.
Follow up with customers after installation of ventilators, consumables, and supplies to assess satisfaction, support product utilization, and identify portfolio expansion opportunities.
Develop and maintain monthly and rolling forecasts for active opportunities and pending business.
Collaborate with Regional Sales Directors to monitor field sales teams’ compliance with sales processes, forecasting requirements, and CRM documentation.
Identify and pursue opportunities for new software releases and upgrades across the installed base.
Generate leads and business opportunities, maintain accurate records, and update lead and opportunity information in the CRM system promptly.
Develop sales analytics and reports to identify trends, improve device utilization, and increase consumables revenue within existing accounts.
Serve as a subject matter expert for CRM activities, including maintaining account demographics, managing contact records, and preparing sales quotations through Microsoft-based systems and tools.
Support Hamilton Medical hosted business systems, including CRM, Configure, Price, Quote (CPQ), and Power BI.
Maintain knowledge of product lines, pricing structures, and part numbers to support accurate quotations and sales execution.
Coordinate shipment of consumable product samples for customer evaluations and sales opportunities.
Attend and participate in sales meetings in person and remotely as required.
Undertake special projects and additional duties as assigned.
Support field sales teams with contracting, sales forecasting, and order processing.
Set up or dismantle equipment for trade shows or other events as needed.