Inside Sales Representative

Builders FirstSource • Evergreen, MT

5d • Onsite

About The Position

Builders FirstSource is hiring an Inside Sales Representative at its Kalispell, Montana yard. The role combines customer service, product knowledge, and sales to help retail customers select products and complete projects such as decks, fences, stairs, and sheds. The representative assists customers in person, by phone, and by email; prepares estimates and quotes; processes orders; coordinates deliveries; and supports yard and store operations. The position works in both office and outdoor yard environments, including varying weather conditions, and involves regular physical activity.

Requirements

• High school diploma or GED.
• Six months of sales, retail, customer service, or related experience, or an equivalent combination of education and experience.

Nice To Haves

• Experience in building materials, home improvement, construction, or related industries.
• Knowledge of estimating materials for residential projects.
• Experience operating material handling equipment, or willingness to learn.

Responsibilities

• Assist retail customers in person, by phone, and by email.
• Answer customer questions about products, pricing, availability, returns, and exchanges.
• Recommend suitable products and solutions and build positive customer relationships through professional, responsive service.
• Promote and sell company products, services, and related solutions.
• Prepare material estimates and project quotes for smaller construction projects, including decks, fences, stairs, and sheds.
• Identify sales opportunities through product recommendations and add-on offerings.
• Develop knowledge of company products, pricing, and promotions.
• Enter customer orders accurately into company systems.
• Schedule and coordinate product deliveries and follow through on customer requests.
• Assist with inventory management, stocking, merchandising, and signage.
• Maintain a clean, organized, and safe work environment.
• Participate in customer workshops and educational events.
• Resolve routine customer concerns and escalate more complex issues when needed.

Benefits

• Competitive, affordable benefit plans intended to support employees and their families. Further benefit details are available at www.bldrbenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED