Inside Sales Representative

Sonepar•Portland, OR

19d

About The Position

The Inside Sales Representative supports profitability, efficiency, and customer satisfaction by serving customers and coordinating across departments. The role includes fielding customer calls, researching customer needs, providing solutions, and scheduling deliveries. The representative maintains customer relationships, grows sales revenue and margins, collaborates with logistics units and account managers, and develops technical knowledge of general and specialty merchandise. The position requires sales or sales administration knowledge and experience, strong computer skills, and the ability to communicate effectively and work efficiently in a fast-paced environment.

Requirements

Knowledge and experience in sales and/or sales administration.
Strong computer skills, including Microsoft Office, ERP systems, and CRM systems.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Curiosity and a drive to learn, develop, and continuously grow.
Effective written and verbal communication skills.
Ability to present information and respond to questions from customers, clients, and internal teams.
High school diploma and relevant professional experience of at least 2 years.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Maintain and enhance foundational customer relationships while growing sales revenue and margins.
Collaborate with logistics units and account managers to serve the customer base.
Stay informed about industry events, including regional projects within the market.
Prepare quotes and process orders; address and manage shipping and payment issues and provide solutions.
Promote products and value-added services to meet customer needs.
Acquire, utilize, and continuously develop technical knowledge of general and specialty merchandise to assist customers and other company personnel.
Field calls, research on behalf of customers, provide solutions, and schedule deliveries.