Inside Sales Representative

Carter Lumber • Comstock Charter Township, MI

8d

About The Position

Carter Lumber is hiring an Inside Sales Representative to provide friendly, knowledgeable customer service in a store setting. The representative assists customers with product information and project advice, prepares estimates for packages and projects, and processes transactions. The role also involves following up on online customer quotes, cold-calling to qualify new leads, supporting Outside Sales Representatives, and helping with inventory control through cycle counts and resolving overages or shortages. Training is provided on products, the POS system, and paperwork. Compensation includes salary plus commission, with no stated commission limit.

Requirements

• Experience working in sales or customer service.
• Friendly, outgoing personality.
• Effective communication skills.
• Ability to be a team player.
• Ability to ensure sales and profit goals are met.

Nice To Haves

• Familiarity with building materials is helpful but not required.

Responsibilities

• Assist customers who visit the store and provide friendly customer service.
• Share product information and advise customers on project needs.
• Prepare estimates for packages and projects.
• Process customer transactions.
• Follow up on online customer quotes.
• Cold-call to qualify new leads.
• Support Outside Sales Representatives as needed.
• Conduct inventory cycle counts and resolve overages or shortages.
• Complete training on products, the POS system, and paperwork.
• Help ensure sales and profit goals are met.

Benefits

• Health, dental, and vision plans for single and family coverage available after 30 days of employment.
• Short- and long-term disability.
• Company-paid life insurance and AD&D.
• Optional supplemental life insurance.
• Company-match 401(k).
• Vacation time and paid holidays.
• Vendor incentives.
• Room for growth; the company promotes from within.
• Salary plus commission with no stated limit to commission compensation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed