Inside Sales Representative

Precoat Metals•Joliet, IL

7d•$65,000 - $70,000•Onsite

About The Position

AZZ Inc. is hiring an Inside Sales Representative at its Joliet facility. Reporting to the Sales Manager, the representative serves as a primary customer contact and provides a personal customer experience. The role develops relationships with internal and external customers, sets and manages service expectations, and seeks ways to improve customer and employee relations.

Requirements

At least 5 years of experience in sales and/or customer service.
Proficiency in Microsoft Office applications, including Excel, Outlook, and Word.
Excellent verbal and written communication skills.
Associate degree required.

Nice To Haves

At least 2 years of supervisory experience preferred.
Steel industry experience preferred.
Prior knowledge of Oracle preferred.
Bachelor’s degree preferred.

Responsibilities

Maintain logs, status, and control of customer requests for quotations (RFQs) and quotations.
Assist the Sales Manager with developing quotations and sales strategies.
Call customers and prospective customers to introduce products and services; respond to customer inquiries and sales calls, resolve problems, and assist with the sales process.
Assist the Sales Manager and Sales Engineers in closing orders as needed.
Contact customers when orders are completed.
Monitor market conditions and competitors’ prices and services.
Review orders for completion and inform customers accordingly.
Attempt to sell additional services to prospective and current customers by telephone.