Inside Sales Representative

Lansing Building Products Recruiting Team • Norwalk, CT

14d • $23 - $28

About The Position

Lansing Building Products is hiring an Inside Sales Representative to support customers purchasing windows and other exterior building products. The role serves as a key customer contact in the showroom and by phone, prepares quotes from architect plans, processes orders, and provides product and service guidance. It also uses a nationally linked inventory management system to fulfill customer orders and maintain inventory control, and may assist with warehouse tasks such as loading and unloading materials.

The successful candidate demonstrates integrity, strong customer service and communication skills, interest in sales or retail, and the ability to work independently and collaboratively. Prior sales experience is preferred but not required. The role may require lifting and carrying building-material boxes weighing up to 70 pounds.

Requirements

• High integrity and commitment to customer service.
• Strong interest in sales and/or retail, demonstrated through prior work experience or education.
• Ability to work effectively both as part of a team and independently with customers.
• Computer skills, including use of a keyboard and monitor.
• Goal-oriented and willing to take on new challenges.
• Strong communication and interpersonal skills.
• Ability to lift and carry boxes of building materials weighing up to 70 pounds.

Nice To Haves

• Prior sales experience is preferred but not required.
• Knowledge of building principles and products.
• Bilingual Spanish proficiency.

Responsibilities

• Represent Lansing's mission and values of respect, service, and excellence.
• Serve as the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls, answer customer inquiries, and process orders.
• Prepare quotes for windows and other exterior building products using architect plans.
• Develop thorough knowledge of Lansing's products and services to provide exceptional customer service.
• Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

Benefits

• Medical, dental, and vision coverage.
• Health Savings Account (HSA) with company contributions.
• Health Advocate and Employee Assistance Program (EAP).
• 401(k) with an employer match of 50% up to 15% of salary.
• Paid vacation and sick days.
• Tuition reimbursement and training programs.
• Company-paid parental leave.
• Company-paid life insurance.
• Short-term and long-term disability coverage.
• Paid holidays.
• Health and wellness program.
• Volunteer time.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed