Inside Sales Representative
Mustang CAT•Houston, TX
About The Position
Mustang Cat is hiring a Product Support Inside Sales Representative in the Houston area to drive sales of parts and service solutions for Caterpillar equipment. The role supports customers through equipment inspections, repair recommendations, and timely parts coordination to help keep their machines performing at peak levels. The representative serves as a trusted customer advisor, provides solutions tailored to each operation, and promotes Mustang Cat’s value as a CAT-authorized dealer.
Requirements
- College degree in Business, Management, Technical, or a related field; equivalent work experience may be considered in lieu of a degree.
- At least 3 years of experience in heavy equipment parts and service sales.
- Bilingual in English and Spanish.
- Strong communication and professional interpersonal skills.
- Ability to identify customer needs and propose relevant service solutions.
- Proficiency in Microsoft Office Suite.
- Strong mechanical aptitude and comfort working in a fast-paced environment.
- Sales negotiation and problem-solving skills.
Nice To Haves
- Familiarity with Caterpillar equipment and service systems.
Responsibilities
- Serve as the customer’s go-to resource for CAT parts and service support.
- Conduct on-site equipment inspections and recommend repair strategies.
- Drive sales of repair services, preventative maintenance, and parts packages.
- Respond quickly to incoming leads and qualify new customers.
- Establish and grow customer relationships with a focus on long-term support.
- Collaborate with Mustang’s service team to ensure smooth work order execution.
- Achieve sales targets while providing solutions tailored to each operation.
Benefits
- Great work-life balance.
- Tuition reimbursement.
- Vast growth opportunities.
- Job stability.
- Medical, dental, and vision benefits.
- 401(k) with employer matching.
- Paid vacation, sick time, and holidays.
