Inside Sales Representative

SRS Distribution Inc. • Bloomsburg, PA

4d • Onsite

About The Position

The Inside Sales Representative develops new leads, re-engages lost customer relationships, and builds business with new and existing customers in the building materials industry. The role communicates with customers to understand their needs, supports a smooth sales process, and contributes to revenue growth through proactive sales initiatives, outbound calls, and efficient order processing. It uses digital sales resources and CRM systems to improve customer interactions and sales effectiveness while maintaining excellent customer service and ethical conduct.

The position works collaboratively with the outside sales team, Credit and Lead Generation teams, and Sales Enablement Team. It requires an entrepreneurial, team-oriented, solution-focused approach in a dynamic, fast-paced environment. The role reports to the Sales Manager or Branch Manager and has no direct reports. Travel is minimal and may include occasional trade shows, industry association events, and company-sponsored events.

Requirements

• High school diploma.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel, as well as relationship management software and internet navigation.
• Problem-solving ability.
• Strong customer service skills focused on customer satisfaction and relationship-building.
• Attention to detail, organizational skills, and time-management capabilities.
• Self-motivation, enthusiasm for the business, and an entrepreneurial spirit.
• Ability to work cohesively in a team environment.
• Experience assisting customers with purchasing needs through in-person or telephone interactions.
• Experience or strong interest in generating new sales opportunities through proactive calls to potential customers.
• Authorization to work in the United States without sponsorship.
• Valid driver's license, satisfactory driving record, and reliable transportation.
• Successful completion of criminal and driving background checks and a pre-employment drug test.

Nice To Haves

• Proven experience in inside sales or a similar role.
• Experience in B2B sales.
• Knowledge of the company's products or industry.
• Experience using CRM systems for sales tracking and customer communication.
• Bilingual proficiency in English and Spanish.
• Ability to manage priorities efficiently, maintain records, and perform data-driven analyses.
• Commitment to professional growth and adapting to industry trends.
• Expertise in advanced Microsoft Office Suite functions.
• Bachelor's degree in marketing, business administration, or a related field.

Responsibilities

• Identify and qualify new business leads and sales opportunities.
• Build relationships with internal and external customers to maximize sales opportunities.
• Support the outside sales team with customer account management and order processing.
• Prepare product demonstrations, presentations, and proposals for potential clients.
• Track and report sales performance using sales CRM systems.
• Make proactive outbound calls and manage at least 15 customers daily using CRM tools.
• Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
• Maintain detailed records of sales interactions, quotes, and transactions.
• Stay informed about product innovations, market trends, and competitor activities to support continuous improvement.
• Work with the Sales Enablement Team to drive revenue.
• Promote adoption of digital resources to improve efficiency and sales effectiveness.
• Represent the organization at trade shows and industry events as needed.

Benefits

• Competitive weekly or bi-weekly pay.
• Discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating time.
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Optional long-term disability and additional life insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED