Inside Sales Representative

GEICO • Lakeland, FL

7d • Hybrid

About The Position

As an Auto Inside Sales Representative at GEICO, you will provide insurance quotes, advise customers on coverage options, convert quotes into new policies, and explain the value of being a GEICO policyholder. The role involves managing incoming calls and engaging potential customers in a positive, personalized sales experience. You will identify customer needs, recommend coverage solutions, stay informed about GEICO products, and identify cross-selling opportunities to help customers choose coverage that provides appropriate protection.

The base salary is $20.00 per hour, or $40,300 annually, with the opportunity to earn up to an additional $60,000 annually in performance incentives. Evening shifts receive a 10% differential, and weekends receive a 20% differential. Licensed candidates are eligible for a $1,500 sign-on bonus. GEICO provides licensing and continuing education at no cost, including eLearning courses. Training is completed in-office, after which the opportunity is available to work 80% on-site and 20% off-site. GEICO Flex also provides additional weeks annually to work off-site, subject to location and work guidelines. The office is at 3535 W Pipkin Road, Lakeland, Florida, 33811.

Requirements

• At least 1 year of sales or professional customer-facing experience.
• High school diploma or GED.
• Excellent communication skills and the ability to build rapport quickly.
• Adaptability, attention to detail, and the ability to prioritize and multitask across platforms.
• Experience in high-volume call centers with KPIs and measurable goals.
• Availability to work evenings, weekends, and holidays.

Nice To Haves

• 3 or more years of sales or professional customer-facing experience.
• Active Personal Lines or Property & Casualty license; training and exam fees are provided.
• College degree.

Responsibilities

• Manage incoming calls and engage potential customers in a positive, personalized sales experience.
• Provide insurance quotes and advise customers on coverage options.
• Identify potential customer needs and recommend coverage solutions.
• Convert quotes into new policies and communicate the value of being a GEICO policyholder.
• Stay informed about GEICO products and identify cross-selling opportunities.
• Help potential customers choose coverage that provides appropriate protection.

Benefits

• Licensing and continuing education at no cost, including hundreds of eLearning courses.
• Opportunity to work 80% on-site and 20% off-site after completing in-office training.
• Additional weeks annually to work off-site through GEICO Flex, subject to location and work guidelines.
• $1,500 sign-on bonus for licensed candidates.
• Performance incentives of up to an additional $60,000 annually.
• Evening and weekend pay differentials.
• Competitive pay, benefits, and flexibility to support well-being and the future.
• Personalized development programs, mentorship, and certification assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED