Inside Sales Representative - Warehouse

SunSource • Herrin, IL

1d

About The Position

United Central Industrial Supply, a SunSource company, has provided industrial operators throughout North America with components and services since 1974. The Inside Sales Representative provides sales support to customers by demonstrating product knowledge, helping resolve service questions, and preparing orders for walk-in and phone customers. The role also supports outside sales personnel and other departments, helps maintain the store, and may assist with training and inventory activities.

Responsibilities

• Sell products and services to customers over the telephone and assist walk-in customers by picking orders from the warehouse and loading purchases.
• Provide pricing, delivery, and product information as directed by a supervisor.
• Arrange and follow up on repairs and returned merchandise, acting as an agent for the customer.
• Assist outside sales personnel with customer service and product information as requested.
• Provide back-order and warranty information.
• Prepare orders for walk-in customers and may assist with loading purchases.
• Follow through on customer inquiries and complaints.
• Become familiar with all products and services provided.
• Perform other duties the supervisor considers necessary to fulfill company objectives.
• Assist with annual inventories and other inventory activities.
• Attend company, department, or individual training and meetings, including those concerning product knowledge, vendor information, or safety.
• May assist with training new inside sales personnel.
• Maintain store appearance through directed housekeeping activities.
• Assist counter sales, inventory control, and other department personnel as required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed