Inside Sales Representative

Foreword Companies•Gallatin, TN

About The Position

CDF Distributors is an online provider of commercial doors, frames, and hardware (Division 8), using its Pro Builder website to simplify purchasing for businesses nationwide. The Inside Sales Representative is a consultative sales role focused on converting warm leads into customers. The role involves helping businesses identify suitable solutions in a fast-paced, goal-oriented team environment and providing strong customer service throughout the sales process. The schedule is Monday through Friday, 7:30 a.m. to 4:30 p.m.

Requirements

  • Strong verbal and written communication skills.
  • Ability to multitask, prioritize, and manage time effectively.
  • High attention to detail and commitment to excellence.
  • Reliable attendance and a positive, team-oriented attitude.

Nice To Haves

  • Prior experience in sales or a call center environment is highly preferred.
  • Familiarity with CRM systems such as Salesforce or HubSpot.

Responsibilities

  • Engage with warm leads through outbound calls, emails, and follow-ups.
  • Respond professionally and promptly to inbound inquiries.
  • Guide customers through the quoting and ordering process.
  • Review and revise quotes to ensure accuracy and alignment with customer needs.
  • Participate in ongoing training and development.
  • Deliver exceptional customer service at every touchpoint.

Benefits

  • Competitive salary
  • Paid time off
  • Free medical coverage for employees
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) matching
  • Company profit incentive bonus
  • Paid training
  • New hire bonus
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