Inside Sales Representative
About The Position
Martin Sprocket & Gear is seeking a skilled Inside Sales Representative to join their team. This role involves completing hands-on training, developing product expertise, and providing technical support to customers. The Inside Sales Rep will handle inbound sales inquiries, proactively engage existing customers, process orders and quotes, and collaborate with Outside Sales representatives. The position also requires analyzing sales data to identify growth opportunities and working effectively within cross-functional teams. The company emphasizes quality, innovation, and customer service in the production of mechanical power transmission components, material handling systems, and custom forgings.
Requirements
- Bachelor's degree required.
- Strong mechanical aptitude or technical inclination.
- Ability to understand and work with complex technical or mechanical specifications.
- 1-3 years of experience in a sales or customer service role, ideally within a manufacturing or technical environment.
- Strong computer skills.
- Adaptability to new processes, technologies, and work environments.
- Exhibit strong verbal and written communication skills.
- Demonstrate troubleshooting and problem-solving abilities.
- Exhibit diligence and reliability.
Nice To Haves
- Familiarity with Microsoft AX.
Responsibilities
- Complete hands-on training, including time in a manufacturing environment.
- Develop deep understanding of company products and services.
- Provide technical support and guidance to customers.
- Respond to inbound sales inquiries regarding product details, pricing, order status, or delivery confirmation.
- Proactively engage existing customers via phone, email, and other channels to generate new sales opportunities.
- Process orders and quotes for stock items and custom-manufactured components and systems.
- Collaborate with Outside Sales representatives on open opportunities.
- Analyze sales data and market trends to identify growth areas.
- Communicate effectively with customers to understand needs and provide high-quality service.
- Manage the sales process efficiently with accuracy and attention to detail.
- Handle multiple orders and quotes simultaneously.
- Analyze data to understand market trends and find business growth opportunities.
- Collaborate with cross-functional teams and manage multiple projects.
- Foster teamwork and cooperation across departments.
- Demonstrate troubleshooting and problem-solving abilities.
- Perform duties with responsibility, dependability, and attention to detail.
Benefits
- Affordable Medical, Pharmacy, and Dental plans
- Employee wellness programs
- Life and Disability Insurance
- 401(k) Profit Trust Plan
- Paid Time Off (PTO)
- Company-paid holidays
- Career development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
