Equipment Rental Specialist-General Tool

Sunbelt Rentals, Inc.•Shrewsbury, MA
•$25 - $29

About The Position

Sunbelt Rentals is seeking an Inside Sales Representative to support telephone and walk-in customers renting construction and industrial equipment. The role is a front-line customer contact position focused on understanding equipment needs, negotiating and placing orders, and delivering customer satisfaction with a professional attitude. It also requires strong administrative skills. The position offers opportunities to develop skills for career growth through outside sales or operational management career tracks, with steady hours and potential overtime. Sunbelt provides on-the-job training for eligible employees.

Requirements

  • High school diploma or GED.
  • Valid driver’s license.
  • Familiarity with various types of construction and industrial tools and equipment.
  • Strong customer service and telephone skills.
  • Solid computer and administrative skills.
  • Ability to meet physical demands that include bending, squatting, crouching, reaching, and lifting 50 pounds or more.
  • Ability to work indoors or outdoors when required by the job.

Nice To Haves

  • Previous equipment rental industry experience.
  • Successful completion of the DOT Qualification process.
  • Bilingual ability in Spanish or another language may be preferred in some locations.

Responsibilities

  • Support telephone and walk-in customers with rentals of construction and industrial equipment.
  • Understand customers’ equipment needs, negotiate rental terms, and place orders.
  • Provide professional customer service and help ensure customer satisfaction.
  • Perform administrative tasks related to customer service and rental orders.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) match
  • Volunteer time off
  • Short-term and long-term disability insurance
  • Accident, life, and travel insurance
  • Flexible spending
  • Tuition reimbursement options
  • Employee Assistance Program (EAP)
  • Length of Service Awards
  • 12–25 vacation days depending on years of service
  • 5 sick days
  • 6 holidays
  • 2 half-day holidays
  • 2 floating holidays
  • 1 inclusion day
  • 1 volunteer day
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