Inside Sales Representative

Wonder Food Group, Inc•Wilmington, DE

13d•$55,000 - $80,000•Onsite

About The Position

The Inside Sales representative position exists to train you in our different protein categories and familiarize you with the process flow from obtaining orders to shipment to ensure success when you transition to a territory rep. Hit the activity and conversion metrics we set, and you move into an assigned territory as an Outside Sales Rep in 6–12 months — already knowing the product, the accounts, and the plant. The inside work is the training ground; the job is the territory.

Requirements

Daily communication with customers
Positive and professional attitude towards customers and coworkers
Able to work independently and as part of a team with little to no supervision
Excellent MS Office knowledge
Outstanding organizational and time management skills
Familiarity with office equipment and applications (i.e. Calendars and copy machines)
Excellent verbal and written communication skills
Discretion and confidentiality

Nice To Haves

Fast-Track to Territory Rep

Responsibilities

Prepare and submit customer purchase orders as sales orders into Microsoft Dynamics NAV or through Dynamics eShop.
Cross-Sell new products to existing customers
Solve and investigate customer issues.
Generate return authorizations and credit explanations at the direction of Invoice manager.
Monitor customer shorts and communicate with customers.
Ensure all items are invoiced with proper quantities and prices to customers.
Assist in day-to-day operations of all order processing.
Resolve issues for customer orders in a timely manner.
Provide customer support via email, phone and fax when necessary.
Work alongside Plant Manager, VP Operations, Sales, Customers and Vendors.
Jump in and lend a hand when the time comes for projects, assignments, or general office needs.