Inside Sales Representative

R.P. Lumber Company Inc.•Martinsville, IN
•$15 - $20•Onsite

About The Position

R.P. Lumber is hiring an Inside Sales Representative for its lumberyard at 550 W. Mitchell, Martinsville, Indiana. This is an on-site showroom role helping contractors and homeowners select building materials, prepare accurate orders, and maintain the sales floor. The representative reports to the Retail Manager and quotes and sells in person, by phone, and by email, operates the register, and supports merchandising and special orders. The position involves customer service and sales; order entry and point-of-sale work; register operations; support for credits, returns, and accounts; showroom merchandising and inventory tasks; and following store safety practices. Other duties may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold. The role requires a high school diploma or GED, clear communication, comfort with computers and math, and a valid driver’s license with an acceptable driving record. Employees must be able to work a flexible retail schedule, including required weekends and holidays, and perform the described physical functions with or without reasonable accommodation. The position pays $15.00–$20.00 per hour. Full-time employees are eligible for listed insurance coverage, profit sharing/401(k), paid time off and holidays, and an employee merchandise discount. Offers are contingent on applicable pre-employment screening.

Requirements

  • High school diploma or GED.
  • Clear communication skills and the ability to listen to customers and contractors.
  • Comfort with computers and math, and the ability to work in an organized and accurate manner.
  • Ability to learn BisTrack point-of-sale software, Microsoft Word and Excel, and related software.
  • Valid driver’s license and an acceptable driving record.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Ability to perform essential physical functions with or without reasonable accommodation, including standing and walking most of the day; using hands and arms; talking and listening; bending, stooping, kneeling, and crouching; working in the showroom, warehouse, and outdoors in changing weather; frequently lifting or moving 10 to 25 pounds; and occasionally lifting or moving 50 to 100 pounds.

Nice To Haves

  • Prior sales experience.
  • Knowledge of building materials, construction, or related equipment.
  • About one year of related work experience.
  • Intermediate skill in BisTrack, Word, Excel, or similar systems.

Responsibilities

  • Help customers and contractors select products and provide pricing, quotes, orders, delivery, and installation support.
  • Follow up on orders, resolve service issues, and involve the Retail or General Manager when needed.
  • Build relationships with walk-in and contractor customers.
  • Support Outside Sales with order questions, product information, and pricing.
  • Learn estimating and material takeoffs for construction projects and develop product knowledge across residential, rural, industrial, and commercial building materials.
  • Enter orders, pricing, and related data in the BisTrack point-of-sale system to ensure invoices, work orders, and tickets are accurate.
  • Operate and balance the cash register.
  • Research credits, returns, and past-due accounts as assigned.
  • Assist with special-order products by checking supplier catalogs for pricing, colors, sizes, and availability.
  • Work with the credit department on applications and collections when asked.
  • Stock, face, straighten, price, and clean assigned merchandising areas.
  • Move merchandise for customer pickup or delivery.
  • Help prevent shrinkage, shoplifting, and internal theft.
  • Follow store safety practices and attend required safety meetings.
  • Perform other showroom duties as assigned, which may include mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold.

Benefits

  • Medical, dental, and vision insurance.
  • Term life and short-term disability insurance.
  • Employer-paid basic life insurance.
  • Profit sharing / 401(k).
  • Paid time off.
  • Paid holidays.
  • Employee merchandise discount.
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