Inside Sales Representative

R.P. Lumber Company Inc.•Monon, IN
•$15 - $20•Onsite

About The Position

R.P. Lumber is hiring an Inside Sales Representative for its lumberyard in Monon, Indiana. This is an on-site showroom role serving contractors and homeowners with product selection, quotes, orders, and customer service. The representative sells in person, by phone, and by email; operates the register; supports merchandising and special orders; and reports to the Retail Manager. The role involves entering accurate orders and pricing in the BisTrack point-of-sale system, balancing the register, researching credits and returns, and assisting with special orders and credit-related tasks. The representative also maintains assigned showroom and merchandising areas, moves merchandise for pickup or delivery, follows safety practices, and may perform additional showroom tasks such as mixing paint, cutting keys, or cutting glass/Plexiglas where applicable. This is a full-time, on-site position with a pay range of $15.00–$20.00 per hour. Weekend and holiday work is required based on store needs. Full-time employees are eligible for the benefits listed in the posting. Offers are contingent on applicable pre-employment screening, which may include drug testing, a background check, and a driving-record review.

Requirements

  • High school diploma or GED.
  • Clear communication skills and the ability to listen to customers and contractors.
  • Comfort with computers and math, and the ability to work in an organized and accurate manner.
  • Ability to learn BisTrack point-of-sale software, Microsoft Word and Excel, and related software.
  • Valid driver’s license and an acceptable driving record.
  • Ability to work a flexible retail schedule, including weekends and holidays.
  • Ability to perform essential physical functions with or without reasonable accommodation, including standing and walking most of the day; using hands and arms; talking and listening; bending, stooping, kneeling, and crouching; working in the showroom, warehouse, and outdoors in changing weather; frequently lifting or moving 10–25 pounds; and occasionally lifting or moving 50–100 pounds.

Nice To Haves

  • Prior sales experience.
  • Knowledge of building materials, construction, or related equipment.
  • About one year of related work experience.
  • Intermediate skill in BisTrack, Word, Excel, or similar systems.

Responsibilities

  • Help customers and contractors select products and handle pricing, quotes, orders, deliveries, and installations.
  • Follow up on orders and resolve service issues, involving the Retail or General Manager when needed.
  • Build relationships with walk-in and contractor customers.
  • Support Outside Sales with order questions, product information, and pricing.
  • Learn estimating and material takeoffs for construction projects.
  • Develop product knowledge across residential, rural, industrial, and commercial building materials.
  • Enter orders, pricing, and related data in BisTrack so invoices, work orders, and tickets are accurate.
  • Operate and balance the cash register.
  • Research credits, returns, and past-due accounts as assigned.
  • Assist with special orders by checking supplier catalogs for pricing, colors, sizes, and availability.
  • Work with the credit department on applications and collections when asked.
  • Stock, face, straighten, price, and clean assigned merchandising areas.
  • Move merchandise for customer pickup or delivery.
  • Help prevent shrinkage, shoplifting, and internal theft.
  • Follow store safety practices and attend required safety meetings.
  • Perform other assigned showroom duties, potentially including mixing paint, cutting keys, or cutting glass/Plexiglas where those products are sold.

Benefits

  • Medical, dental, and vision insurance.
  • Term life and short-term disability insurance.
  • Employer-paid basic life insurance.
  • Profit sharing / 401(k).
  • Paid time off and paid holidays.
  • Employee merchandise discount.
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