Inside Sales Representative

Medical Access & Service Advantage•Fort Lauderdale, FL
•Onsite

About The Position

MASA’s Inside Sales Representatives, called Client Advisors, advise prospective clients on medical transportation plans. The marketing team generates qualified leads, so the role does not involve cold calling. Client Advisors follow up with qualified leads, help people choose plans for themselves and their families, and collect payment information in a straightforward one-call sales process. The role is based on-site at MASA’s contact center in Fort Lauderdale, Florida, and includes comprehensive training. The schedule is Monday through Friday, 9:00 a.m. to 6:00 p.m., with a one-hour lunch break. Compensation includes hourly pay, uncapped commissions, and bonuses, with advertised total compensation of $60,000–$80,000 or more. MASA describes its culture as diverse, inclusive, collaborative, and grounded in accountability, compassion, customer service excellence, trust, and teamwork. The company may offer career growth opportunities to high-performing team members.

Requirements

  • Ambition and comfort in a competitive environment.
  • Outgoing communication style and ability to establish rapport with people from varied backgrounds.
  • Articulate, persuasive communication skills.
  • Ability to respond to objections with composure and persistence.
  • Adaptability.
  • Coachability and willingness to accept constructive criticism.
  • Ability to work independently while contributing to a team.

Nice To Haves

  • Previous sales experience in insurance or health care is preferred.
  • A Florida 2-15 Resident Health & Life license, including Annuities & Variable Contracts; a 2-20 Resident General Lines License or Accident & Health license; or a 2-40 Resident Health license is a plus.

Responsibilities

  • Advise prospective clients about MASA’s medical transportation plans.
  • Follow up with qualified marketing-generated leads; the role does not involve cold calling.
  • Help prospective clients choose plans for themselves and their families.
  • Collect payment information.
  • Participate in comprehensive training.

Benefits

  • Comprehensive and affordable medical, dental, and vision insurance.
  • Employer-paid life and AD&D insurance.
  • Employer-paid short- and long-term disability insurance.
  • Paid time off, additional paid personal days, and paid major holidays.
  • 401(k) retirement savings plan with company match.
  • Complimentary MASA emergency medical transportation plan.
  • Complimentary drinks, snacks, and fresh fruit in the office.
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