Inside Sales Representative
About The Position
R.P. Lumber is hiring an Inside Sales Representative for its lumberyard in Monmouth, Illinois. This is an on-site showroom role serving contractors and homeowners. The representative helps customers select building materials, prepares accurate orders, and keeps the sales floor ready. The role reports to the Retail Manager and involves quoting and selling in person, by phone, and by email, operating the register, and supporting merchandising and special orders. The position supports customer service and sales, order entry and accuracy, register operations, credit-related tasks, merchandising, inventory handling, and store safety. Additional showroom duties may include mixing paint, cutting keys, or cutting glass or Plexiglas where those products are sold. The position is full-time, with a flexible retail schedule that includes weekends and holidays as store needs require. Pay is $15.00–$20.00 per hour. Employment offers are contingent on applicable pre-employment screening, which may include drug testing, a background check, and driving-record review.
Requirements
- High school diploma or GED.
- Clear communication skills and ability to listen to customers and contractors.
- Comfort with computers and math, and ability to perform organized, accurate work.
- Ability to learn BisTrack point-of-sale software, Microsoft Word and Excel, and related software.
- Valid driver’s license and acceptable driving record.
- Ability to work a flexible retail schedule, including weekends and holidays.
- Ability to perform essential physical functions, with or without reasonable accommodation, including standing and walking most of the day; using hands and arms; talking and listening; bending, stooping, kneeling, and crouching; working in the showroom, warehouse, and outdoors in changing weather; frequently lifting or moving 10 to 25 pounds; and occasionally lifting or moving 50 to 100 pounds.
Nice To Haves
- Prior sales experience.
- Knowledge of building materials, construction, or related equipment.
- About one year of related work experience.
- Intermediate skill in BisTrack, Word, Excel, or similar systems.
Responsibilities
- Help customers and contractors with product selection, pricing, quotes, orders, deliveries, and installations.
- Follow up on orders, resolve service issues, and involve the Retail Manager or General Manager when needed.
- Build relationships with walk-in and contractor customers.
- Support Outside Sales with order questions, product information, and pricing.
- Learn estimating and material takeoffs for construction projects.
- Develop product knowledge across residential, rural, industrial, and commercial building materials.
- Enter orders, pricing, and related data in BisTrack so invoices, work orders, and tickets are accurate.
- Operate and balance the cash register.
- Research credits, returns, and past-due accounts as assigned.
- Assist with special-order products by checking supplier catalogs for pricing, colors, sizes, and availability.
- Work with the credit department on applications and collections when asked.
- Stock, face, straighten, price, and clean assigned merchandising areas.
- Move merchandise for customer pickup or delivery.
- Help prevent shrinkage, shoplifting, and internal theft.
- Follow store safety practices and attend required safety meetings.
- Perform other showroom duties as assigned, potentially including mixing paint, cutting keys, or cutting glass or Plexiglas where those products are sold.
Benefits
- Medical, dental, and vision insurance.
- Term life and short-term disability insurance.
- Employer-paid basic life insurance.
- Profit sharing and 401(k).
- Paid time off and paid holidays.
- Employee merchandise discount.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
