Inside Sales Representative (ISR)

Toromont Cat

10d • Hybrid

About The Position

Toromont Cat is looking for an Inside Sales Representative (ISR) to be the key point of contact between the business and our customers. The Inside Sales Representative (ISR) is the single point of contact between the Dealer and the Customer as a vital source of support, building positive relationships with both internal and external customers to achieve both individual and company goals in the assigned region.

Requirements

• Post secondary education ideally in Sales/Marketing related program
• Working experience 1 – 3 years; Sales experience is an asset
• Demonstrated ability to communicate effectively and maintain relationships
• Passion to grow a Sales career within a world class industrial equipment dealership

Responsibilities

• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
• Re-establish, qualify and maintain contact with small to medium-sized customers to increase sales
• Proactively generate parts and service and equipment sales leads and manage accounts in an assigned territory through weekly communication with customers
• Employ a disciplined call campaign, update customer account information and develop relationships to maintain accurate account and machine profiles
• Promote all aspects of the Dealership and provide equipment sales leads to Machine Sales Representatives (MSRs)
• Prospect new business within the assigned territory and qualify equipment for the Dealership’s outside sales organization
• Determine customer requirements through needs analysis and provide solutions
• Develop customer quotes and tenders from recommendations made by Technicians and assist with quotes for new contracts
• Maintain Quote Log System ensuring timely and accurate sales information is provided
• Administer sales processes and systems including call reports, weekly call plans and other administrative duties in support of the business
• Assist with the development and administration of the annual territory plans and focus account plans for marketing programs targeted to prospective customers
• Ensure all sales tools and market intelligence remain current and develop new tools to increase product exposure
• Establish attainable monthly and yearly objectives intended to reinforce continuous improvement and achievement toward Company goals
• Assist in the collection of outstanding customer payments and facilitate resolutions/agreements
• Participate in appropriate training and development i.e. Dealership’s ISR Training Program and attend industry association events

Benefits

• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree