Inside Sales Representative

Lansing Building Products • Norwalk, CT

13d

About The Position

The Inside Sales Representative serves as a primary point of contact for customers visiting the showroom and handles customer inquiries and orders by phone. The role prepares quotes for windows and other exterior building products using architect plans, develops thorough knowledge of Lansing's products and services to provide exceptional customer service, and uses a nationally linked inventory management system to fill orders and maintain inventory control. The representative may also assist in the warehouse by loading and unloading materials as needed.

Requirements

• Prior sales experience is preferred but not required.
• High level of integrity and commitment to customer service.
• Strong interest in sales and/or retail, as evidenced by previous job experience or education.
• Ability to work effectively in a team and independently with customers.
• Computer skills, including use of a keyboard and monitor.
• Goal-oriented, with willingness to take on new challenges.
• Ability to lift and carry boxes of building materials weighing up to 70 pounds.
• Strong communication and interpersonal skills.

Nice To Haves

• Knowledge of building principles and products.
• Bilingual Spanish proficiency.

Responsibilities

• Embody the company mission and values of respect, service, and excellence.
• Act as the primary point of contact for customers visiting the showroom.
• Handle inbound and outbound calls, answer customer inquiries, and process orders.
• Prepare quotes for windows and other exterior building products based on architect plans.
• Develop thorough knowledge of Lansing's products and services to provide exceptional service to customers.
• Use the nationally linked inventory management system to fill customer orders and maintain inventory control.
• Assist in the warehouse, including loading and unloading materials as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed