Inside Sales Representative

WashingtonMills•Grafton, MA

1d•Onsite

About The Position

Washington Mills is hiring a tech-forward Inside Sales Representative to market and sell abrasive grain and refractory and ceramic raw materials. This on-site opportunity in North Grafton, MA is an exciting role for someone who wants to learn and win. You’ll be at the center of our growth by identifying opportunities, engaging prospects, and turning prospects into customers. This person will develop and close new business through managing incoming sales leads, speaking with prospects on the phone, emailing, cold calling, using social media and Ai, conducting company, industry and application research. An interest in business development, research, developing sales skills, and learning about new companies, products and applications is required. Experience or interest in materials science, industrial manufacturing, grinding, surface finishing, polishing, grit blasting, or the ceramic and refractories industry are desirable traits. You will be joining a family-owned North American manufacturing company that has a high degree of integrity, is committed to excellence in servicing its customers, and is trusted and respected in the industry. The job is located on-site in North Grafton, MA. The work of the inside Sales Representative involves the following primary sales tasks:

Requirements

Research, sales, negotiations, customer service skills
Strong interpersonal communication skills – verbal/written
Proficient in MS Word, Excel and Power Point. Knowledge of Salesforce or other CRM platform
Demonstrated ability to work within a team to achieve objectives
Self-disciplined, self-motivated, able to work unsupervised
Materials, mechanical, industrial, manufacturing background to understand products and applications
Curious, detail-oriented, determined, diligent, competitive, unflappable

Nice To Haves

Bachelors’ Degree in Business, Sales, Marketing, Materials Science or other Engineering field preferred
Experience or interest in materials science, industrial manufacturing, grinding, surface finishing, polishing, grit blasting, or the ceramic and refractories industry are desirable traits.

Responsibilities

Communicate with sales prospects through a mix of phone calls, video calls, emails and social media
Qualify incoming leads
Heavy user of CRM software
Provide product information and application expertise
Conduct detailed research to identify new leads and prospects
Ask questions, be inquisitive and take detailed notes
Build confidence, respect and carry forth the goodwill of the Company
Identify and obtain new leads and prospects through cold calling, networking, researching
Assist in the development of market strategies as they relate to the target industries
Manage sales pipeline of leads, prospects and opportunities
Perform to an established set of sales goals and objectives
Responsible for admin functions: pricing, quoting, sales reports, CRM, marketing documents