Inside Sales Representative

AIRLINE HYDRAULICS CORPORATION • Bristol Township, PA

6h • Hybrid

About The Position

The Inside Sales Representative provides support for fluid power and/or automation and/or motion control products. This position is eligible for telecommuting after a successful training period, provided certain criteria are met to retain telecommuting status. The employee reports to the Inside Sales Manager.

Requirements

• Demonstrated ability to understand technical concepts
• Excellent telephone personality with proven ability to maintain customer relationships
• Highly proficient level of computer skills including MS Word, Excel, and Outlook
• Excellent communication, organizational and interpersonal skills
• Capable of handling multiple high-pressure tasks
• Ability to work in a fast-paced and self-directed environment

Nice To Haves

• 4-year degree or equivalent work experience
• Previous experience in fluid power, industrial, or electrical distribution
• Knowledge of fluid power and/or automation and/or motion control products
• Previous success in inside sales and/or experience in a technical support role
• Experience in purchasing manufacturing or technical products
• ERP, Epicor P21 and B2B experience

Responsibilities

• Respond to customer inquiries pertaining to products, services, prices, availability, and/or order status via email, phone, and website
• Assist and advise customers in the selection of the appropriate product(s) and/or service(s) based upon the customer’s requirements
• Engage vendors to procure materials and expedite shipments
• Prepare quotations, process orders and manage existing orders on the online platform first and foremost and internal business systems only when necessary
• Work with all other departments to coordinate and assure customer requirements, and expectations are fulfilled, and conflicts are resolved to the satisfaction of the customer
• Support, interact, and work in tandem with members of the outside sales team to build and retain customer relations
• Make pricing decisions on demand when communicating with customers; responsible for communicating with pricing teams to maintain accurate information within each customer account in the business system
• Perform other related duties and assignments as directed by management and as listed in SOP

Benefits

• Medical/Dental/Vision/Disability effective first of the month after the hire date
• PTO accrual begins upon hire
• Referral bonuses
• 100% employee-owned plus 401k with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees