Inside Sales Representative
About The Position
Airgas is hiring an Inside Sales Representative for its San Leandro, California retail shop. The representative partners with customers to provide industrial, medical, and specialty gases, welding equipment, and other essential supplies. The role advises customers on tools, hardware, and materials for their projects, demonstrates equipment use, and shares product-quality information to help customers complete their work. It also involves customer service, order entry and transactions, sales support, merchandise transfers, showroom stocking, and cylinder and pallet organization. The position is Monday through Friday, with no weekend work and occasional overtime when the team needs extra support. The hiring range is $26–$28.50, with the potential to earn up to a $250 monthly bonus.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience in product, warehouse, or sales environments; an equivalent combination of education and life experience is also valued.
- Excellent customer service skills and ability to thrive in a fast-paced setting.
- Attention to detail when handling transactions.
- Ability to operate in a drug-free workplace.
- Availability for occasional overtime when the team needs extra support.
Nice To Haves
- Experience in industrial retail, inside sales, or inventory control.
- Background in gas, welding, or safety supplies.
- Familiarity with SAP, Google, or MS Office applications.
- Detailed understanding of SAP and PROS functionalities.
- Ability to communicate clearly and warmly with people from a wide variety of backgrounds.
Responsibilities
- Follow company policies, including safety requirements and use of personal protective equipment.
- Provide excellent customer service to internal and external partners and foster understanding and long-term relationships.
- Accurately complete required paperwork, including coding, costing, and pricing.
- Work with customers to identify appropriate tools and procedures for their tasks, and demonstrate equipment use.
- Manage order entry and process transactions; assist the team with reconciliation of deposits.
- Communicate with customers and team members by phone, email, and in person about costs and delivery.
- Contribute to an outgoing call strategy supporting branch growth.
- Coordinate merchandise transfers between locations to meet customer needs.
- Maintain a positive work atmosphere through supportive communication with customers, vendors, and colleagues.
- Stock shelves and maintain welcoming showroom displays.
- Coordinate cylinder movement and pallet organization.
Benefits
- Medical, dental, and vision insurance.
- Life, accidental death and dismemberment (AD&D), and disability insurance, including short-term and long-term disability.
- Employee Assistance Program (EAP).
- Pre-tax commuter transportation benefit.
- Paid parental leave, including a 14-week paid child birth benefit.
- Vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for eligible full-time employees.
- 401(k) plan with company matching funds.
- Tuition assistance or reimbursement.
- Discounted college tuition for eligible employees’ dependents.
- Airgas Scholarship Program for dependent children.
- Airgas-provided personal protective equipment (PPE).
- Benefits begin after 30 days of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
