Inside Sales Representative

THK AMERICA INC•Irvine, CA

31d•$68,000 - $85,000•Onsite

About The Position

We are seeking a motivated and results-oriented Inside Sales Representative to join our dynamic sales team. This full-time position is responsible for managing the sales process from lead generation to closing deals, ensuring customer satisfaction, and achieving sales targets. The role involves extensive customer interaction, product knowledge, and utilizing CRM systems to maintain customer relationships and track sales activities.

Requirements

Develop and execute strategic sales plans and activities based on TAP / RSS principles.
Excellent communication skills, both verbal and written.
Excellent phone and cold calling skills.
Proficient with keyboards, Microsoft Office (Word, Excel, PowerPoint), AS400 system, and Salesforce.
Knowledge of THK products and sales process.
Good organizational skills and ability to multitask under pressure.
Bachelors degree required, any field of study.
Entry level role, no experience necessary.
Speak English fluently and communicate well with others (customers and employees).
Ability to read a print.
Write correspondence legibly and intelligently.
Ability to prioritize, handle multiple tasks at once, and carry out written or oral instructions.
Develop and execute sales strategies using TAP philosophy.
Need valid driver's license.
Occasional local (car) and air travel, occasional overnight travel.

Nice To Haves

2 ~ 3 years of experience in an outbound call center or related sales position preferred.
Any bilingual skill is welcome.

Responsibilities

Communicate with customers and make outbound calls to potential customers.
Follow up on sales leads from start to finish.
Understand customers' needs and identify sales opportunities.
Answer potential customers' questions and provide product information via email.
Stay updated on product and service information and updates.
Create and maintain a database of current and potential customers.
Explain and demonstrate features of products and services.
Stay informed about competing products and services.
Upsell products and services.
Research accounts, identify key players, and generate interest.
Close sales and achieve sales targets.
Develop and improve Talk Scripts.
Input inside sales activities and create step plans in Salesforce.
Establish, develop, and maintain positive business and customer relationships.
Conduct virtual meetings or site visits to evaluate needs, promote products/services, or solve issues.
Plan and organize daily work schedule to call on potential/existing customers.
Coordinate with other team members and departments to optimize sales efforts.
Take SAR Level 1 training and participate in Continuous Learning Programs.
Participate in Quarterly regional sales meetings.
Conduct THK product training seminars with support from Engineering.
Work closely with SF Regional Customer Service (SARs) to ensure orders meet customer demand.