Inside Sales Representative (Concierge)
Cater2.me•Los Angeles, CA
•$70,000 - $70,000
About The Position
Roaming Hunger is a marketplace for booking food trucks and catering. Inside Sales Representatives, called Concierges, qualify inbound leads, convert them into bookings, and build lasting account relationships. They learn clients’ event requirements, connect them with suitable food vendors and catering options, and coordinate proposals and sales workflows. The role manages a high-volume pipeline and identifies opportunities for repeat catering programs and upsells.
Requirements
- 2–4 years of inbound sales experience converting high volumes of leads in a fast-paced environment with a short sales cycle.
- Goal-oriented and KPI-driven, with a strong record of achieving and exceeding targets.
- Strong organizational skills, follow-through, and proficiency with HubSpot or other CRMs.
- Driven, detail-oriented, and committed to continually improving processes.
- Able to build rapport quickly and confidently guide clients toward a decision.
- Strong verbal and written communication skills, including empathetic listening.
- Comfortable in a high-output environment where results are rewarded.
- Self-motivated and able to work independently while supporting the team's broader mission.
Nice To Haves
- Experience in events, catering, or food service administration.
- Passion for great food and supporting small businesses.
Responsibilities
- Qualify inbound leads by understanding clients’ needs, event details, and budgets.
- Convert qualified leads into confirmed bookings by guiding clients through food truck and catering options.
- Manage a pipeline of more than 70 leads per day from initial contact through sale.
- Create custom catering proposals using the Roaming Hunger App.
- Identify opportunities to convert one-time events into long-term catering programs.
- Track and pursue upsell opportunities, including additional locations, ongoing food programs, and custom branding.
- Maintain accurate sales records and manage tasks and workflows in HubSpot.
Benefits
- Flexible PTO policy
- Healthcare benefits with employer contribution
- 401(k) retirement plan
- Professional growth opportunities through learning programs and mentorships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
