Inside Sales Representative

Fortinet•Frisco, TX

About The Position

The Inside Sales Representative (ISR) is a member of Fortinet’s sales organization and is responsible for driving growth within an assigned territory. The ISR partners with Field and Inside Sales Account Managers to build and execute strategies that expand new customer acquisition and strengthen existing relationships. They collaborate with reseller partners, marketing teams, and channel organizations to drive opportunities, generate pipeline, and increase revenue. The role focuses on identifying new business opportunities and contributing to the sales organization’s success. Fortinet describes its culture as results-driven and high-performance, with a fast-paced, collaborative environment that encourages initiative and recognizes success. The company provides onboarding, technical and sales training, and ongoing enablement. The role also offers career advancement opportunities within the sales organization, with development, rewards, and increased responsibility for top performers.

Requirements

  • Prior experience as an Inside Sales Representative (ISR), Business Development Representative (BDR), or in a similar sales role.
  • Bachelor’s degree or equivalent experience.
  • Strong communication and proven relationship-building skills.
  • Self-starter who is coachable, adaptable, and growth-driven.
  • Proficiency with Salesforce and modern prospecting tools.
  • Highly organized, resilient, and results-focused.
  • Entrepreneurial mindset with forward-thinking problem-solving skills.
  • Must be authorized to work in the U.S. without sponsorship.

Nice To Haves

  • Technical degree in Computer Science, Information Technology/Systems, Cybersecurity, or a related field.
  • Background in networking, security, and/or public or private cloud.
  • 1–3 years of sales or related individual-contributor experience.
  • Experience with multi-tier distribution (Channel Sales).

Responsibilities

  • Generate new sales opportunities through outbound calls, emails, and social media outreach.
  • Qualify leads and set appointments for the sales team, maintaining a flow of high-quality meetings and opportunities.
  • Create and track sales opportunities, including leads, renewals, and deal registrations, in Salesforce.com.
  • Manage small-scale deals and renewal opportunities throughout the full sales cycle, from pre-sale to post-sale.
  • Collaborate with the sales team to strategize outreach and lead qualification.
  • Address customer satisfaction issues and requests promptly, and assist with customer presentations and demos.
  • Meet and exceed sales activity metrics designed to drive productivity and success.
  • Align with sales, channel, and partner teams to support company revenue targets.
  • Perform the role professionally and in alignment with Fortinet’s core values.

Benefits

  • Comprehensive onboarding.
  • Continuous technical and sales training.
  • Ongoing enablement.
  • Career development and advancement opportunities.
  • Rewards and increased responsibility for top performers.
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