Inside Sales Representative (7228)

ABC Supply Interiors, formerly L&W Supply•Burnsville, MN
•$20 - $30

About The Position

ABC Supply Interiors is a specialty distributor of drywall, ceiling tiles, steel framing, and other building materials for commercial and residential contractors. The Inside Sales Representative assists customers in purchasing materials for building projects, providing customer service and building-material expertise from initial contact through completion of the sale. The role also supports branch sales, merchandising, product availability, customer deliveries and pickups, and resolution of service concerns.

Requirements

  • Excellent communication and interpersonal skills.
  • Solid time-management and prioritization skills.
  • Basic computer skills.
  • Positive attitude and ability to work as a team player.
  • Detail-oriented and service-oriented.

Nice To Haves

  • One to two years of experience with interior building products is preferred.

Responsibilities

  • Assist customers in developing ABC Supply Interiors solutions to meet their needs.
  • Explain features and benefits of products and services.
  • Build rapport with new customers and nurture relationships with long-term customers.
  • Solicit customer feedback on products and services.
  • Coordinate delivery requests to support efficiency and customer satisfaction.
  • Assist with development of the branch sales plan and strategy.
  • Assist with the design and execution of the merchandising strategy.
  • Determine customer needs and recommend appropriate products and solutions; upsell products and supplies for each job.
  • Answer incoming phone calls and emails in a timely manner to assist customers.
  • Accept payments and apply them to the appropriate customer accounts.
  • Coordinate customer product pickups with the warehouse.
  • Reorder products to keep store and warehouse shelves stocked.
  • Address and resolve service concerns.

Benefits

  • Health, dental, and vision coverage, eligible after 60 days, with low out-of-pocket costs.
  • 401(k) with generous company match, eligible after 60 days and immediately vested.
  • Employer-paid employee assistance program.
  • Employer-paid short-term and long-term disability.
  • Employer-paid life insurance.
  • Flexible spending.
  • Paid vacation.
  • Paid sick days.
  • Paid holidays.
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